Charlene founded Altimeter, a Prophet company. For the past two decades, Charlene has helped people see the future. She’s an expert on digital transformation, leadership, customer experience and the future of work. She has authored six books, including the New York Times bestseller “Open Leadership” and is co-author of the critically-acclaimed book “Groundswell." Her latest book is the bestseller The "Disruption Mindset".
Altimeter, is a disruptive analyst firm that was acquired in 2015 by Prophet. Before starting Altimeter Group, Charlene was vice president and principal analyst at Forrester Research. Charlene was named one of the Top 50 Leadership Innovators by Inc, and one of the most creative people in business by Fast Company.
Charlene is frequently quoted by leading media channels such as The Wall Street Journal, The New York Times, and The Associated Press and has shared her insights on 60 Minutes. She is a highly sought-after public speaker and has inspired audience at conferences such as the World Business Forum, World Economic Forum, TED, and South by Southwest.
Charlene is a graduate of Harvard Business School and received a magna cum laude degree from Harvard College.
“Experience is what you get, when you didn't get what you wanted.”
- Digital Transformation
- Customer Experience
- Digital Strategy