Create integrated and relevant services that drive value.
WHAT WE OFFER
Service Strategy & Creation
Service Enablement & Activation
Service Design Capability Building
Employee Experience Design
Omni-channel Experience Design
New Product & Service Development
We immerse ourselves in and design users’ frontstage world to create more integrated, relevant experiences. We define the backstage capabilities needed to bring service and product experiences to life and look across this ecosystem to create seamless interactions and exchanges that create value at both the human and business level.
Layla Keramat has 25+ years’ of experience defining and designing innovative solutions with her teams. With a human-centered design approach, Layla draws inspiration from challenging our current experiences towards shaping futures where we contribute to an economy protecting our resources and deeply caring for all.
Creating digital product and service design for a best-in-class experience
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