CASE STUDY
Dentsply Sirona
Designing the future of digital dentistry
Challenge
Dentsply Sirona, the global leader in dental equipment manufacturing, knew it needed to tackle the challenge of digital transformation head-on and evolve from an original equipment manufacturer into a software-centric organization. In an industry typically slow to change, Dentsply Sirona aimed to reimagine digital dentistry from the ground up and asked Prophet to help design a best-in-class inter-operable user experience, scalable across its comprehensive ecosystem of platforms and devices. The goal was to revolutionize experiences for both dentists and patients, integrate artificial intelligence and transition to cloud computing. Such an extensive overhaul would be essential to maintain its industry position at the forefront of innovation.
Solutions
Partnering with Prophet, Dentsply Sirona embarked on extensive user research to understand the specific needs of three key audiences: laboratories, dentists and patients. Our teams then developed a shared design language system to govern digital interactions for all its products and services, helping the organization take that first step toward a unified user experience.
This intuitive design system emphasizes ease of use and robust, medical-grade functionality, which is crucial for enhancing adoption and integrating seamlessly into diverse dental workflows. Our design system acts as a foundational toolkit that streamlines the development of digital dentistry products throughout the organization. By standardizing reusable design components and guidelines, it ensures consistent interactions, regardless of the platform or device. This system not only improves the end-user experience but also accelerates the product development cycle, enabling rapid feature updates and deployments.
The recent unveiling of DS Core, Dentsply Sirona’s central cloud-based solution developed in collaboration with Google Cloud, has significantly enhanced its digital offerings. DS Core integrates digital workflows, connects Dentsply Sirona equipment to multiple devices and ensures high security, automatic updates and easy access.
“With an intuitive and scalable design system, Dentsply Sirona can ship user-friendly applications on multiple hardware for various users faster and realize its vision of a seamlessly integrated digital ecosystem for next-generation dentistry.”
Layla Keramat, Partner, Prophet
Results
This shift positions Dentsply Sirona as a pioneer in shaping the future of dental care delivery. The new design system has accelerated time to market, enabling Dentsply Sirona to streamline the development process for the DS Core platform and its suite of products and services. This efficiency is proving vital for maintaining a competitive edge in this rapidly evolving field.
Additionally, the unified and intuitive user experience across devices has created a seamless interaction model that enhances usability and strengthens brand coherence. By integrating cutting-edge technology into patient care and practice management, Dentsply Sirona is primed to set new benchmarks and drive innovation in this new era of dental care excellence.
Client Testimonial
“I was impressed with the velocity and cross-collaboration of the team. We never could have moved this quickly without the support from Prophet.”
Manfred Müller
Vice President, Software Engineering & UX