
Uncommon Growth for Uncommon Times
Prophet research shows how some companies achieve uncommon growth year after year.
The world today faces a new wave of uncertainty—economic headwinds, geopolitical conflict, and rapid technological shifts are testing the resolve of business leaders everywhere. While the current moment feels unprecedented, the past five years were no less turbulent. Our research into companies that achieved Uncommon Growth—sustained, industry-beating performance from 2019 to 2024—offers timely lessons in how exceptional growth is not only possible in times of disruption, but often because of how leaders respond to it.

What is
Uncommon Growth?
We define Uncommon Growth as exceptional, sustainable growth – 2x industry average over a five-year period – through innovative and human-centered strategies that drive meaningful impact. Our research identified 100+ companies that delivered uncommon growth since 2019 and – more importantly – revealed how they produced it.

Delivering
Uncommon Growth

Our research methodology: We examined the results of companies in the S&P Composite 1500, which is a broad measure of the US large, medium and small public companies, covering 90% of US market capitalization. Our list of 179 Uncommon Growth companies include:
01
Four of the Magnificent 7 – Amazon, Apple, NVIDIA, and Tesla
02
Organizations both big and small, with more of the latter, which have an advantage driving growth from a smaller base
- 40 from the S&P 500, including 28 with $13 billion or more in revenue
- 137 from the S&P 1000
03
On average, these companies achieved 27% annual revenue growth from 2019-2024, compared to only 6% for other companies.
04
45 firms that engaged in significant M&A activity in the past five years, with total estimated deal value of $450+ billion.
What Drives
Uncommon Growth?

Our research and analysis revealed three key drivers of uncommon growth:
These drivers don’t exist in isolation. In fact, the synergy among them drives transformative impact via human-centered strategies at many top performers. For instance, a strong, adaptive culture fosters innovation by creating an environment where employees feel empowered to experiment and take calculated risks. A resilient culture also helps organizations withstand disruption and adapt more readily to changing market conditions, a requirement for sustaining growth over time.
A note about M&A: Growth is the main goal of many acquisitions, and some companies have used M&A to achieve Uncommon Growth. The key is strategic intent – identifying deals that go beyond just “buying revenue” to produce new capabilities, enter adjacent markets, and accelerate speed-to-market.
A note about sectors: Some industries have higher growth than others compared to their respective industry averages. For instance, Uncommon Growth companies in consumer staples had an average five-year CAGR representing 670% growth compared to non-UGC firms.
Our research and analysis revealed three key drivers of uncommon growth:


Driver 01:
Customer Obsession
Uncommon growth starts with a deep, empathetic understanding of customers and a relentless commitment to fulfilling their needs. It’s not just about driving sales but becoming an indispensable part of people’s lives. This obsession involves a relentless focus on customer needs and experiences and can drive initiatives by informing product development priorities and accelerating innovation to adapt to changes more quickly.
3x higher sales and marketing investment
Between 2019-2024, UGC companies invested +5pp more of their revenue on sales and marketing than non-UGC companies (12% vs 7%) and expanded these investments at 3x the rate of non-UGC companies (20% vs 6%).


Uncommon Growth
in Action

Hims & Hers captured $1.5B in annual revenue and built a strong healthcare brand focused on Gen Z, which is different from how it has been done for other generations. By fusing cultural sensitivity, convenience, affordability and a feedback-driven approach, the company turned stigmatized healthcare needs — like hair loss, erectile dysfunction, mental health, and acne — into approachable conversations that address key pain points (long wait times, uncomfortable in-person consultations, opaque pricing).
Their strength lies not just in identifying trends but in creating a nimble infrastructure to respond to them—both technologically and creatively. Data-driven insights based on regular feedback from an engaged base continue to fuel new offers and experiences. A retail aesthetic more akin to Glossier or Casper than Rogaine — clean design, warm tones, and frictionless UX – have set it apart from its competitors.

American Express is known for its premium service and the exclusive access it offers card members, integrating exceptional lifestyle experiences alongside traditional financial services. Its growth strategies are driven by a deeply ingrained customer-first mindset and enabled by “closed loop” data sets, which incorporate both detailed transaction data and merchant data.
The unique combination of data generates insight that AmEx uses to more effectively engage and serve both corporate card account and cardmembers at large. The results are industry-leading Net Promoter Scores and high customer retention, particularly in its high-value card segments.

Driver 02:
Pervasively Innovative
Sustaining uncommon growth takes more than splashy, one-off new product launches. Transformative and lasting impact happens when innovation is embedded in the cultural DNA, is part of everyday operations and supported by continuous R&D investments and recognized by short-term impact. It’s essential to build innovation as a capability.
+17% higher R&D investment growth vs non-UCG companies. Uncommon Growth companies average R&D growth of 23% between 2019 and 2024, versus 6% for non-UCG companies.
Innovation can be a growth multiplier in both existing and adjacent markets. Uniquely rich experiences and targeted solutions unlock untapped value when they meet customer needs in surprising and powerful ways.
Speed matters, too. Developing new offerings with agility and getting them to market faster are hallmarks of uncommon growth. That’s why innovation should be viewed not as magic, but rather as a repeatable and scalable capability.


Uncommon Growth
in Action

Duolingo’s data-driven Growth Model and innovative mindset have helped quadruple daily users since 2019. Their approach combines gamification principles, behavioral science and aggressive AI adoption to continually enhance content and boost engagement. A marketing strategy centered on social-first storytelling drives earned media.
The heart of Duolingo’s innovation is a full-stack R&D engine, where in-house linguists, learning scientists, and AI researchers continuously test and iterate through live A/B experiments (as many 3,000 at any given time), using a sophisticated personalization engine to adapt difficulty, content pacing, and feedback in real-time, significantly improving retention and learning outcomes.

NVIDIA has not just innovated successfully—it has institutionalized innovation as a core competency. Through high R&D investment, a vertically integrated platform approach, strategic risk-taking, and diverse innovation methods, it has consistently stayed ahead of major technology curves. Its recent dominance in AI infrastructure and services is the clearest signal that this innovation capability is paying off at scale.
This was not just luck, NVIDIA had the foresight in 2006 to begin positioning its GPUs beyond gaming, particularly for parallel processing tasks critical to AI.

Driver 03:
Culture as a Catalyst
Culture, when seen through a human-centered lens, becomes far more than an enabler of strategy—it becomes the strategy, providing the connective tissue between a company’s purpose, its people, and its performance. In this view, culture is not a backdrop to growth—it is the engine of growth.
Designing culture intentionally—from the inside out—requires aligning leadership behaviors, organizational structures, and employee experiences with a clearly articulated purpose. It’s about activating the behaviors, beliefs, and rituals that inspire people to move in the same direction. It’s not about top-down mandates or one-size-fits-all frameworks but about nurturing the soul of an organization so that every decision and every interaction reflects its unique identity. That’s how to create a culture where transformation not only takes root but thrives.
60% of Uncommon Growth companies have been recognized for cultures that attract and retain top talent via development programs and ethical practices.
Uncommon Growth companies actively align culture with growth strategies. Their leadership styles and decision-making processes directly account for employee engagement and customer needs. Workers are encouraged to be creative, experiment, contribute ideas, and learn from mistakes.


Uncommon Growth
in Action

Paylocity’s culture isn’t just a soft asset, it’s a scalable system that powers innovation, retention, differentiation, and loyalty. By designing internal processes, employee experience, and even product features around its cultural values, Paylocity has built a durable competitive advantage. The company’s consistent focus on transparency, inclusion, and empowerment fosters trust—both within teams and with clients—resulting in faster decision-making and stronger cross-functional execution. Culture also acts as a filter in Paylocity’s acquisition strategy, ensuring that new additions enhance rather than dilute its value system. Perhaps most critically, Paylocity has translated its internal culture into a marketable product differentiator: its HCM platform promotes engagement, collaboration, and connection, mirroring how the company operates internally. This alignment between how it works and what it sells creates authenticity, deepens customer loyalty, and positions Paylocity as a trusted partner in shaping the future of work.

The Ensign Group, a leader in the complex skilled nursing sector, has experienced 16% CAGR and increasing margins though a culture centered on decentralized leadership and entrepreneurial autonomy. Rather than top-down standardization, each facility operates as a self-managed business unit, with administrators empowered to make operational, staffing, and care decisions, which fosters a sense of ownership, enables faster decision-making, and produces superior patient outcomes. This approach also helps Ensign integrate acquisitions rapidly.
Modern Approach:
Platform Business Models

Digital platforms have emerged as a modern approach to Uncommon Growth, allowing businesses to observe, interact with, and provide value to customers throughout their choose-and-use journeys. Platform business models enable—and require—companies to supercharge their customer-obsession, innovation, and culture to accelerate growth:
01
New levels of customer-obsession to build network effects while serving customer coalitions—extending beyond users to include sponsors, providers, creators, rule-makers, and promoters.
02
New levels of innovation that provide interactive, AI-driven benefits as customers use—spanning workflows, content, and ecosystem connections (including loyalty programs).
03
New levels of coordinated culture and operations for synchronized business—spanning insights, innovation, marketing, sales, and customer success.

When executed well, platform business models renew brand relevance, investor confidence, and competitive readiness—leading to uncommon growth.

Uncommon Growth
in Action

Airbnb grew the core business for a decade after its founding in 2008, then shifted to beyond-the-core growth to remain uncommon. It leaped beyond lodging through Airbnb Local Experiences and Adventure Travel – perfect extensions for its world-wide travel community.
It then diversified service formats to include empty vacation homes, long-term lodging, and temporary office spaces. It is now adding home services providers to its platform and empowering co-hosting teams to form and operate seamlessly – all while integrating AI to enhance every service. Airbnb’s creativity, customer focus, and has driven an 18% CAGR.

RB Global was founded in 1958 as Ritchie Brothers, a Canadian on-site auctioneer for industrial equipment. RB Global transformed first into a 1990’s online auction site, then unleashed Uncommon Growth by launching a multi-sided platform for industrial equipment lifecycle management.
Platform-powered innovations for equipment valuation, financing, parts procurement, and shipping create powerful network effects, with more inventory and services attracting more buyers and sellers. Greater transaction velocity, recurring service revenues, and cross-sell synergies helped the 60-year-old firm realize a three-year CAGR of 54%.
A Multi-Dimensional Action Plan for Uncommon Growth
Unlocking uncommon growth is as much about the “how” as the “what.” Combining new capabilities, cultural attributes (e.g., collaboration, creativity), and operational discipline around innovation can power companies to uncover opportunities and execute multi-dimensional growth strategies faster and more repeatably than in the past.

To drive uncommon growth, companies must have:
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