Lauren Papes

Lauren is an Associate Partner specializing in digital transformation strategy and execution. She helps enterprises drive their growth goals by enhancing business models, defining ecosystem strategies, and re-imagining customer experiences leveraging digital technologies and generative AI.​

Lauren’s ‘superpower’ is in her ability to synthesize insights from customer needs, internal business strengths, and technology innovations to unlock new sources of value and identify opportunities for transformative growth. ​

She is passionate about leading diverse, cross-functional teams, seamlessly integrating capabilities across insights, brand and UX design, data and technology. Her collaborative approach enables her to orchestrate enterprise-wide digital transformation.​

Lauren’s relevant experience includes designing and executing service design models, crafting five-year digital strategy roadmaps, and defining both digital transformation visions and ecosystem strategies to future-proof businesses. ​

Lauren holds a Bachelor's degree in International Business Administration from the University of North Carolina at Chapel Hill. During her education, she completed business courses at the Chinese University of Hong Kong and Copenhagen Business School.​