CASE STUDY

Institutional Investor

Developing a brand positioning strategy for an iconic financial media voice

Challenge

Institutional Investor has been an enduring and reputable voice in international finance for nearly 60 years. Beginning as an industry magazine, it organically diversified over the decades, building exclusive events and research components that complement its trusted editorial arm.  

But over time, this breadth diluted Institutional Investor’s distinguished brand with many distracting sub-brands, inconsistent brand executions, and a confusing product portfolio customers couldn’t easily untangle. This was made more complex by the Covid-19 pandemic, which required Institutional Investor to rapidly pivot its events business to the digital sphere, and raised questions about the kind of experience and service they wanted to create for customers. 

Institutional Investor as a brand needed clarity and focus, not only to improve and unify the customer experience in the short term, but to capitalize on new opportunities and the next generation of customers and colleagues.  

Solutions

Institutional Investor partnered with Prophet to revitalize the brand, leveraging its strong legacy while respectfully updating it to prepare the publisher for its next stage of evolution.  

Crucial to this was modernizing the product portfolio to create a cohesive customer experience. The result was an architecture with three new pillars designed around real customer needs and outcomes rather than rigid barriers that isolated individual services or customer segments, all underpinned by a strong single master brand to drive the portfolio development.  

Working with the leadership team across the business, we then redefined the brand positioning to build a brand anchored in its respected heritage and prestigious global network, but one that also moves them forward into the next phase of growth: creating a community that shapes markets and the world.  

This speaks to Institutional Investor’s belief in the great power its community has to create positive impact when knowledge is shared and connections are made. This, in turn, creates value in people’s lives and helps make the world a more prosperous and secure place. 

To support the execution of this new positioning, we developed a brand-new visual identity — from logotype and monogram, through to color, typeface, imagery and illustration — all grounded in the principles of intelligence, intrigue and impact.  

“Institutional Investor is all about community — bringing people together to network, learn and share.  We feel privileged to foster communities across our global business. Having said that, we had become a siloed organization and our core USPs were getting lost. Prophet quickly understood our challenges and offered tools to get us back to our roots and our mission. We now have a cohesive brand, consistent across our global markets, and a playbook for future growth.”

Rip Reeves
Chief Executive Officer

“Prophet was thorough in understanding our business, its heritage and our vision for the future. They helped us reaffirm our identity and position in our market with positive repercussions both internally and externally. We now have a strong foundation for growth and a unique, bold visual identity that encapsulates who we were and who we aspire to be. Overall, it was an absolute pleasure working with Prophet. Their team has the industry’s top talent and we felt very safe in their hands. “

Mikaela Revel
Chief Marketing Officer

Results

When the brand refresh launched, the new direction had immediate effects on customer engagement. Compared to the previous year, within the first three to four months, there was a noticeable increase in performance: 

  • Email open rates increased by nearly 40%. 
  • Website visitors who scrolled through almost the entire page increased by more than 320%.  
  • Website visitors who clicked through to other pages increased by 265%.  

Armed with a comprehensive brand toolkit, Institutional Investor continues to significantly cut costs and boost brand sustainability. 

Reusable assets that can be easily adapted and applied to any scenario have improved autonomy and reduced design expenditure, while opening up new opportunities to establish brand presence on social media and in other digital spaces.  

The modern identity has enhanced employee collaboration and brand affinity and equipped Institutional Investor with renewed energy and full focus on the future. 

40%

Increase in email open rates

320%

Increase in website visitors who scrolled through almost the entire page

265%

Increase in website visitors who clicked through to other pages

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