CASE STUDY
Ava
Elevating a FemTech start-up to become a bold brand
Challenge
Ava, a fast-growing FemTech start-up, is known for helping users accurately plan conception. The brand is expanding its services and is preparing to launch a contraception product. With so much momentum, and changes happening in their leadership team, the time was right to partner with Prophet to revamp the brand.
Solutions
The key was identifying their target customers and what the brand should stand for in a way that was sensitive, non-judgemental and empowering. Prophet conducted online focus groups in multiple markets to identify Ava’s target customers and better understand their needs. We then determined what space the brand should play in analysing conception and contraception competitors. Our research uncovered that Ava should be in the scientific, research-backed space (vs. lifestyle brands), highlighting its purpose to improve women’s health (vs. brands like Apple).
Our research also provided insights for Ava’s brand architecture, showing that we had permission to establish the Ava brand as one that went across conception and contraception – speaking to different product-level needs with tailored messaging.
Based on these insights we defined a bold new brand promise, ”Driving the progress women deserve. One cycle at a time.” It was brought to life with a new, more passionate tone of voice, messaging and visuals that demonstrate how the new brand shows up in a more inspiring way.
Results
Six months later, Ava has effectively rolled out the new tone of voice and messaging on key channels. Marketing budgets are better aligned to successfully reach the target audience.
“It was key for us that our partner would fully ‘get us’ and stand 100% behind our mission. We found that with Prophet and are super happy with the results.”
Lea Von Bidder
CEO and Co-founder of Ava