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Prophet Impact: Earth Month Recap

Embarking on Prophet’s Sustainability Journey

In 2020, Prophet embarked on a sustainability journey to assess our climate choices and identify steps we can take towards a greener future. We partnered with South Pole to understand our current environmental impacts, see how we stack up against peers and identify potential areas for improvement. Over the last year, we have gone through piles of data and reports from our enterprise-wide audit across global offices to understand Prophet’s carbon emissions and climate change risks.

SBT’s. GHG. CO2te. Net-Zero. Scopes 1-3. What does this all mean? How does a circular design affect the way we look at our economy? How do we interpret the results of our GHG emission report to guide climate actions? How do we inspire our people to act and have a tangible impact on our clients and in our communities? These are just some of the questions we’ve been asking since we began our sustainability journey and Earth Month presented an opportunity to pose these questions to our larger community at Prophet. We knew it was critical to engage Propheteers to share Prophet’s progress in our sustainability journey and be a part of the conversation.

Earth Month Recap

One day is simply not enough to immerse in conservation and celebrate this beautiful planet we call home. So, with Earth Day on April 22nd, the Prophet Impact Sustainability Team took Propheteers on a month-long sustainability journey. This April, we spotlighted Mother Earth through a variety of programming to spark learning, conversation and action around sustainability across the firm.

Our first event was an inspiring start to Earth Month and exposed Propheteers to the different actors that are working together to slow down the negative impacts of climate change. Special guest panelists, Marc O’Brien, Co-founder of Climate Designers, Rosalia Lugo, Environmental Health Activist, Austin Whitman, Founder and CEO of Climate Neutral, and our very own Tosson El Noshokaty, Founding Partner and Advisor for Good Carbon and Oceans2050, shared their perspectives on the climate crisis and how they are leading a more sustainable future across sectors.

Our second educational event was all about circular design. Propheteers learned about shifting to a circular economy and key design principles to create more sustainable products, services and solutions. Propheteers had a chance to break out into small groups and ideate around a real-life design challenge to apply these circular design principles and learn how these concepts might play into our lives and work at Prophet. We also shared some of the client stories that put sustainability at the center: from working with a nonprofit to protect biodiversity in Vietnam, to partnering with a high growth organization focused on building a sustainable and productive food system, to envisioning a fast-food brand’s future kitchen where material and energy waste is designed out.

Our final event looked internally and provided Propheteers with an overview of our sustainability journey from the South Pole team. Propheteers gained insight into key climate terms like Scope 1-2-3 emissions, carbon credits, and net-zero. In addition to sharing Prophet’s GHG footprint from 2019 and 2020, we also began to explore what actions we might take to start reducing our carbon footprint such as setting a science-based target, leveraging renewable energy, and investing in climate credits.

“We know that our own sustainability journey can always be enhanced and Prophet and our clients can continue to do better for our planet.”

Alongside these educational events, we held an Earth Day Every Day photo challenge, where Propheteers were invited to submit photos in three categories: #Act Now, #Natural Beauty and #Nature Selfie. From photos of a glacier park in Iceland to the mighty Iguazu Falls, Propheteers captured the scenic wonders of our Planet. There were also photos of trash piling up in Hawai’i and an overflowing makeshift trash can that highlighted the urgent need to take action now to build a greener future together. Propheteers across the firm also gathered with their local office teammates in person and virtually to celebrate Earth Day. There was fun to be had- from panting succulents to enjoying a plant-based meal together, to participating in a sustainability-themed trivia.

Prophet’s Next Steps

So where are going from here?

At the individual level, we hope that Earth Month inspired Propheteers around what it means to live more sustainably. Many have committed to making more sustainable choices daily and volunteering their time to participate in sustainability-focused activities during our upcoming Prophet Impact Day.

At the firm level, Prophet will be continuing to partner with South Pole to declare a greenhouse gas reduction goal (e.g., Net Zero), and subsequently develop sustainability strategies and a roadmap to reduce our carbon footprint. On the client-side, Prophet has dedicated resources to building a suite of ESG offers to help business leaders apply a systems thinking mindset that involves the planet and elevates sustainability in their organizations. ESG efforts will be critical to making sustainability more “real” across the business world.

Finally, at the global level, we will continue to spotlight and drive action for more sustainable practices, both within our firm, to our clients and to our networks. We know that our own sustainability journey can always be enhanced and Prophet and our clients can continue to do better for our planet.

FINAL THOUGHTS

While Earth Month at Prophet may have ended, the conversations around climate and sustainability continue. We know it will take a coordinated effort between governments, institutions, businesses and people all over the world to build a more sustainable future. At Prophet, we are proud to be taking steps in our own sustainability journey.

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Meet the Prophet Board 

Learn about the esteemed behind-the-scenes advisors who play an active role in shaping Prophet’s business.

We are lucky to have a diverse set of leaders at Prophet who bring unparalleled expertise and experience to their roles – advancing our firm’s transformation and grooming rising stars in our community, all while showing up as thought partners and allies to clients and peers. Day in and day out we see them lead by example and help propel Prophet’s growth.  

There is also a set of esteemed behind-the-scenes advisors that play an active role in Prophet’s business trajectory, providing nuanced POVs to help us make big strategic decisions.  

Introducing… Prophet’s Board of Directors 

We asked members of the board about their experience working with the firm – and some of their favorite stories from having a seat at the board table.  

If I was a fly on the wall during a Prophet board meeting, what would I see and hear? 

David Aaker: “It should first be known that when you have a well-run and well-managed company at the top like Prophet, it says a lot about what the board will do and what their role is. It’s painful to be on a board that lacks good leadership. It’s a joy to be on a board of a company with a strong CEO and staff. Given we have that, the composition of the board is exceptional. Many have been on the board for a long time, with our newest members now having been on for a couple of years now. During Prophet board meetings you hear experts with relevant backgrounds that are reinforcing and providing input into the strategies that are leading the company in the right direction. The meetings are supportive and encouraging, using their experience and expertise to guide, lead and provide suggestions to the strategies that are being pursued or influencing new strategies to try. They are also encouraged to be critical, as its an open and respectful environment.”

Niels Nielsen: “It’s very similar to what you see and hear on client teams in the company: Sincere and sometimes heated discussions with a commitment to substantive outcomes. More questions and suggestions than statements. A tonality of no mercy, no malice. Some bantering and teasing. Lots of laughter and good humor.” 

Chan Suh: “If I were to take the question literally, I’d say a bunch of people crammed into a room – or sometimes Zoom – and, as the hours go by, you will see people wilt a little bit over time. The table gets messier and there’s usually plenty of sugar and calories. There’s always seriousness to the questions we are asking, but not about ourselves. There’s good humor, which is remarkable and makes the time together light-hearted and fun. While we spend a lot of time as a core board, we also spend plenty of hours talking and exchanging information with different leaders and peers. Any given board meeting there could be five to seven different teams of people coming in and out and participating in the discussion.” 

William Dean Donovan: “I always thought that the best consultants are experts at the art of supportive confrontation.  You would find a fair amount of that at one of our board meetings.  The Prophet team works hard to put high-quality ideas in front of the board and asks us to challenge their thinking to help make the best decision and create understanding among everyone on the team.” 

What is one thing you’ve learned since serving on the Prophet board? What is one thing you’ve taught other members?  

Chiaki Nishino: “As a Board member who is also an operating executive at Prophet, managing the day-to-day of our business, it’s been valuable to deliberately put on an external shareholder lens on top of the client and employee lens I always have on. It helps me take a step back to evaluate Prophet from a long-term value creation perspective on a quarterly basis. Our board members come from very different backgrounds, so the questions asked in the board room are just as valuable as the discussions we have.” 

Niels Nielsen: “Out of the more than 35 boards, on which I serve/have served, Prophet is one of the few that have excelled in the sense that building a company is much more than growing its business. It makes me proud to be part of a company that is a consistently successful business, but which is successful because it is a company that grows its people; grows through its people, and consistently strives to do right.” 

David Aaker: “As a Board member who is also still putting out thought leadership into the market, I periodically I bring my books and IP to the meetings. Both to maximize reach and get thoughts and opinions on it. During the meetings, I share my expertise on the strategies we are discussing. In general, it’s a joy and fun to be around such interesting and capable people.”

Michael Dunn: “Management teams can sometimes see the board in an adversarial way, spending more time “packaging” information for board consumption than digging into the real issues the company is facing. But I really view it as a space for enrichment and exploration. That mindset has allowed us to really guide and steward the firm into a much more authentic place. We are so lucky to have such a strong group of collaborators with diverse experiences and expertise. I’ve learned that the more open and transparent the key questions we are wrestling with, the more we gain from our time together. If we are vulnerable about our challenges and shortcomings, we are able to get into the rigorous discussions that lead to better thinking and an increased probability that our solutions will be successful.”  

Chan Suh: “I’ve learned the different decision-making and execution. The board alternates: So sometimes the board sets direction and other times the board absorbs the direction that the firm has taken and helps to advance it. I’ve been on different boards for nonprofits and I’ve led my own board for an enterprise before. But as a board member at Prophet, I’ve learned more about how to balance the two. In terms of teaching, I’ve brought energy around trying and starting new things – and bringing them to either success or failure quickly. That’s always been a part of my DNA and I’ve certainly shared it with the board.” 

What excites you the most about Prophet’s transformation and growth trajectory?  

William Dean Donovan: “Prophet is at the intersection of analytics, design, brand and marketing strategy.  Those are threads that can create an enormous impact if woven together properly.  Prophet’s interdisciplinary approach stitches the pieces in a unique way.  That creates unique thinking and big impact.”   

Chan Suh: “Transformation and growth is the ultimate destination of a marketing, brand, organizational, experience consulting. Externally, the world needs this in a way that we have now been able to formulate. I really feel like we’ve hit the nail on the head in terms of relevance and need. Internally, what excites me most is that it’s a big tent. And as long as we keep it a big tent, we will be able to welcome a lot of skill sets that we don’t yet have and we will be able to grow the expertise and stay ahead of the competition.” 

David Aaker: “It’s amazing that we’ve come this far as a firm and have worked with the caliber of clients we are and have driven the impact we have for our impressive roster of clients. The problem, of course, is to get credit for it in the market and to be known for it. We do so much beyond brand that the world doesn’t yet know. For now, we are our client’s biggest, best-kept secret and I see that changing soon.”

What Prophet value resonates with you the most?  

Chiaki Nishino: “Share Joy – we constantly discuss at the board how we partner not only with our clients but with each other as team members in a way that’s incredibly unique and authentic. We don’t take ourselves too seriously and take the time to connect as teammates and people. I strongly believe that our success comes from not only the capabilities we bring to bear for our clients, but the way in which our people team and relate with each other.”

Chan Suh: “Give and Grow is a value that we exercise, demonstrate and live every day. It is visible in how we work and how we operate the business. We are constantly trying to create one team by investing in the personal and professional growth of our people and our clients. We do so by being a coach, a sounding board or a cheering section. And while we all have unique needs and goals, we all have a shared understanding that we’re in this together—and by offering our time, empathy and brainpower to support the collective potential of our teams, clients and communities, we flourish together. We may work in different areas and have different skillsets or expertise, but we believe in something central that is greater than the sum of its little subgroups.”

Michael Dunn: “It’s a toss-up between Create with Courage & Open Minds. Our Create with Courage value focuses on the entrepreneurial spirit that is foundational to Prophet. When something could be better, we don’t settle—we lean in and create. We help clients push boundaries when they are tackling their biggest challenges in order to drive growth and impact. When we put our heart into our work while applying intellect, creativity and rigor to execute, we can push boundaries. I am quite fond of Open Minds because Propheteers are unmistakable—we’re upfront about who we are. We’re united, but different, which allows us and our clients to achieve more together. It’s in our nature to seek diverse voices and embrace all backgrounds and lived experiences. We feel that by showing up honestly and openly with each other and clients, we discover new paths for connection and creativity. It’s a culture we’ve built that we are incredibly proud of.”

To learn more or be connected with one of Prophet’s leaders, reach out today.  

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We are grateful for the tremendous support from this all-star group of leaders – individuals who have led powerful careers and are committed to paying it forward. As our firm continues to grow, we thank the Board of Directors for pushing the direction of our firm and advising us throughout our transformation.  

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How We Connect in a Hybrid and Remote Work Environment

Working in a hybrid environment for the past two years has shifted our approach to how we build and sustain our culture at Prophet. With 14 global offices and 600+ Propheteers, finding opportunities to connect and create a stronger community is important to the health and vitality of our firm. Our culture has always been a distinct reason people join and stay at Prophet and after two-plus years of being virtual, we knew we needed to reinvigorate how we connect and build relationships with each other.

In addition, we also wanted to recognize our talent and show them our appreciation for all the ways they contribute to Prophet’s success. How do we achieve this? Our answer – Prophet Connects. Focusing on our three key pillars of what makes a strong culture–connection, inspiration and appreciation–our Culture & Engagement Team created curated moments throughout the month of March to bring our employees together and create more personal and meaningful connections with Propheteers globally.

Inspired by the amazing talent within Prophet, we aimed to create a space that allowed us to learn more about each other and understand the different journeys and experiences of our teammates, to bring in outside inspiration and external speakers to share their stories, and to show our appreciation for our teams, leaders, and out people.

Week One: Connection

To respect the diverse time zones of our global team, we used a regional approach for week one. With 30 minutes on the calendars, Propheteers in each region were invited to join a call with very limited information about the event. Would these calls be exciting? Nerve-racking? Thrilling? The answer was yes to all of the above!

Small groups of Propheteers were placed in breakout rooms and tasked with two items. The first task was to answer the question: “What’s your connection?” Each group had several minutes to figure out what they had in common. Many found they all love camping, others discovered that everyone in their group enjoys the beach and some had travel dreams of visiting Paris. Once groups found their connection, they were then asked to create or find a meme and/or GIF that captured the spirit of their commonality. And boy did they deliver!

Propheteers who participated in this first event had two opportunities to walk away winners. However, just by showing up to the activity, they had the opportunity to win a truly special prize–connecting with their peers. This first event proved to be a great success. Not only did we make personal connections within the breakout teams, but we also provided an escape from the reality of everyday work, a moment to laugh together and simply an opportunity to have fun with one another while connecting with our people.

Week Two: Inspiration

Building culture and connections in a hybrid/remote world is hard. We miss the days of being in the office, sharing lunch or a cup of coffee together and catching up on each other’s lives. Our people wanted the opportunity to have smaller, more intimate connections on topics outside of current projects and work-related tasks. Inspired by TED talks, Prophet Talks emerged. Prophet Talks was all about inspiring our teammates. Over the course of three days, we had a line-up of 21 speakers on diverse topics. Space was limited in each talk as we wanted to keep the groups small for a more personal experience.

“Not only did we make personal connections within the breakout teams, but we also provided an escape from the reality of everyday work.”

Day one focused on finding purpose. We had regional, external speakers, like Culture and Innovative Curator Andy Stefanovich, share stories of how they found a sense of purpose in their work and personal lives. Prophet alums, Blums Pineda, MD and global head of internet and tech investment at banking for Standard Chartered Bank, and Wisdom Mak, a strategist for Chanel’s regional fashion team, shared their experiences of being leaders in a virtual environment, what it takes to keep your team engaged in a hybrid environment, and how you can be a strong thought leader in your career.

“Don’t stop me now” was the theme for day two of Prophet Talks. We highlighted Propheteers from all types of roles and areas of expertise and had them share their stories of success. Chiaki Nishino shared her journey from engagement manager to senior partner and president of North America. While another Prophet leader, Jeff Abbott, shared his process of writing over 20 novels in the last 20 years.

Day three’s theme was “all about the why”. Why is creativity at Prophet so awesome? Why is Dave Aaker so important? Why do we offer design services at Prophet? Digital? Healthcare? Social impact? Those were just some of the topics that were covered by our own Prophet experts. For example, London office Creative Director and Partner Gregg Finlay shared and inspired us with his passion for design and creativity. Also, from our Berlin office, Partner Layla Keramat explored the world of X&I and motivated us to think from different perspectives.

Week Three: Appreciation

Our people are what matter and what makes Prophet such a great organization to be a part of. We took this opportunity to recognize our people for the amazing work they do every day. From a slow reveal poem highlighting each class-to-class playlist to internal kudos and shout-outs, our team introduced something new each day to our fellow Propheteers. The finale of our three-week event was a class assignment where we asked each Prophet class what makes them the best. Teams were tasked to create 60-second videos answering the question, putting their creative minds and humor to the test. The activity wrapped up with a viewing of all the videos and participants voting on a favorite.

We won’t tell you the winner, but they have bragging rights and some pretty cool swage headed their way.

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Why We Loved Prophet Connects

Those who participated in Prophet Connects felt more connected, inspired and appreciated by this experience. We set out three primary goals for this event. One–to help build stronger connections across regions. Two–to bring smaller, intimate groups together to bond over shared interests and passions. Three–to show our appreciation and gratitude to our people through sincerity and fun interactions.

We achieved all our goals and more. We made new friends, learned about each other and had a ton of fun along the way. Our event provided Propheteers the jolt of connecting energy they needed to kickstart the year. What we loved most about Prophet Connects? It sparked ideas across the firm and at a local level, inspiring Propheteers to make their own journey, bringing people together and building those important relationships. Looking to the future, we are excited to find new ways to connect, inspire and appreciate each other. Stay tuned…

Interested in learning more about Prophet culture? Visit our Life at Prophet page.

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In the Spotlight: KEYLENS, the Latest Addition to the Prophet Family

This new acquisition deepens Prophet’s strength in transformation, digitalization and efficiency.

Why did combining the forces of Prophet and KEYLENS make sense right now? KEYLENS owners Dr. Jörg Meurer and Dr. Stephan Schusser, and Prophet’s EMEA Regional Lead and Senior Partner,  Tobias Bärschneider, discuss the opportunities for collaboration, human values and why both consulting firms complement each other so well. 

What excited you most about the potential of Prophet and KEYLENS working together and why now?

Dr. Jörg Meurer: Our company had gotten to a size that made us think about the next step, which actually reminds me of crossing a stream in the mountains. For that, you always need the next stone to get to the other bank. We needed a stone for the topic of digitization, one for the topic of data analytics and one for internationalization. Prophet offered us these stones. Prophet’s solid value proposition and our ambitions go hand-in-hand. With our two firms having been on similar journeys, from our beginnings in branding, and aligned in our human-centric approach to growth and transformation, these synergies and shared philosophies made the decision easy. We now have the opportunity to scale on a national as well as an international level. I’m thrilled to be working with, and learning from, new colleagues across the globe.

Dr. Stephan Schusser: We view our clients as true partners. We don’t want to ‘just’ advise companies, we want to collaborate to develop transformational strategies and solutions to help them achieve their business objectives and build resilience focused on the market and their customers. Prophet thinks and works as we do at KEYLENS, where ‘human-first’ leads the way, finding ways to deliver value in new ways for employees and clients.

“With our two firms having been on similar journeys, from our beginnings in branding, and aligned in our human-centric approach to growth and transformation, these synergies and shared philosophies made the decision easy.”

Tobias Bärschneider: The KEYLENS team is a passionate group of people led by two exceptional leaders in Jörg and Stephan. Their expertise in strategy, analytics and digital marketing will strengthen our competencies and enable us to be true ‘end-to-end partners’ for our clients. This is a truly exciting new growth chapter for Prophet in Europe and I am delighted that we are joining forces and embarking on this together, deepening our ever-growing multidisciplinary and multicultural firm.

As a consultancy that has largely been servicing SME companies, which industries have KEYLENS been specializing in?

Dr. Stephan Schusser: We have built up special expertise in four industries: luxury, tourism, retail and construction supply and our clients value our thought leadership and insights in these dedicated areas. Over the years, we have created knowledge-sharing programs and networking platforms to bring senior executives together and discuss the opportunities and challenges faced around pressing topics such as sales of the future, service concepts and digital transformation. With these formats and our strategy work, we create reports and studies informed by our close relationships with key market players and business leaders. These concepts are something we’re excited to extend to new industries in which Prophet operates and looks to scale nationally and internationally.

How are you managing and supporting employees through this change?

Dr. Jörg Meurer: There is no question that our employees are excited and will benefit from further learning and development opportunities. Stephan and I have invested a lot in our culture and team building over the past ten years. It is something that is very important to us. We have an above-average retention rate and also a diverse team. We’re thrilled that Prophet similarly invests in its culture in the same way. Change starts with our people; their needs are considered in every decision and are at the center of our change strategy. And that is now the focus of the next steps. We will bring the teams together, get to know each other and define the way forward together. We’re looking forward to what’s coming and firmly believe in our joint success with Prophet.

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The interview was conducted by Andreas Nölting

www.noeltingmedia.com

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What’s next?

We believe that with KEYLENS joining the Prophet family, we can both build on highly complementary access to relevant client segments, a team with strong capabilities that is a great fit with our team in EMEA and overall very similar business philosophies. We’re excited to now shift our attention to jointly working on a smooth integration process that brings the best of both companies to the forefront.

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Prophet Launches Extended Pro-Bono Consulting Program

Using a new agile-sprint approach, our pro-bono team helped this nonprofit in Kenya formalize its brand.

We’re shaking things up at Prophet Impact! This year we are using a new rotation model to offer uninterrupted support and build stronger relationships with our non-profit partners. Though pro-bono work with organizations that speak to our heart continues to fuel our passion to make the world a better place, we’re doing it differently.

We’ve dedicated a team of Propheteers that’s sole responsibility is to dive into the pro-bono work for non-profits, including the sourcing of organizations as well as the projects themselves for a month or more at a time. By fully immersing themselves in the project, the Prophet Impact team finds solutions that are on target and transformative, helping worthy nonprofits achieve next-level growth, just like our corporate clients.

Our First Pro-Bono Client

KenSAP, an educational organization based in Kenya, became the first to benefit from this pod-based transformation, thanks to Shina Leboo, a senior associate based out of Chicago. The nonprofit guides gifted students, many from remote rural areas, to distinguished U.S. colleges by helping them navigate the complexities of the U.S. immigration system, college entrance exams and university applications.

Shina, an alumna of the program and on KenSAP’s board of directors, knew the organization could benefit from Prophet’s insights and strategy work, specifically when it came to storytelling and communications. It needed a formalized brand and a standardized story.

“The deliverables were exactly what we needed and came with a level of detail we wouldn’t have reached on our own.”

With Prophet’s expertise in developing brands and brand stories, KenSAP was a natural fit for the first pod-based approach. “Pitching KenSAP for Prophet Impact was a quick conversation, and I didn’t feel like I had to struggle at all to explain it,” Shina says. “It made me realize what a good decision I’d made in joining Prophet. In some companies, you need to be around for years before you can speak that openly.”

Jill Steele, partner and leader of Prophet Impact, says Shina’s intense connection to the organization kicked off the program strongly. “She had so much passion for KenSAP – both as a participant and a board member – and that’s what makes the difference,” Jill said.“There are many great nonprofits we could work with. But by selecting those that are not only aligned with Prophet’s social impact focus areas but also deeply meaningful to our people, we can create solutions that have maximum impact.”

Elevating Brand Story and Impact

Free from other client duties, the team dug right in with a four-week, agile sprint to develop the brand story and corresponding tactical communication tools. Building on interviews with stakeholders — students, alumni and donors – the work showcases what makes KenSAP unique and important. Instead of focusing simply on programs and activities, it elevated the brand story, emphasizing aspirations and impact.

Most importantly, the frameworks were designed to easily adapt across audiences and channels and effortlessly executed by the organization’s small staff, which is often pulled in different directions. The marketing roadmap provided a foundation for communicating with universities, employers and donors and functioned well on its website, in digital communications and in the organization’s annual report.

The result was a major win for KenSAP. “The Prophet team listened, not overwhelming us and understanding that we’re a small organization,” says Alan Davidson, Executive Director of KenSAP.

Rewarding Work For Prophet’s People:

Jarrett Fein

Jarrett Fein, San Francisco

“Of course, we always believe we are doing good work for our clients. But at the end of this engagement, it was so gratifying to hear the client say, ‘You can’t imagine how much this is going to help us.’ That confirmed everything – not just the solutions we provided but also to validate this immersive, fast-paced approach we designed worked.”

Shina Leboo, Chicago

“My role on this project was advisory, but even from that vantage point, it solidified my perception that Prophet fully intends to do as much as possible with each pro-bono project. It was also fascinating to see where the work led. Because the group was 100% devoted to the project, it was easier for KenSAP to achieve a much higher confidence level. ”

Ammar Mahesri, Chicago

“I was moved by how focused KenSAP is on achieving its mission and serving its communities, despite being burdened with the administrative hurdles that nonprofits face. And I’m most proud of how quickly we were able to do it, delivering a complete solution to a complex problem. Because of this work, more young people are going to get the education they deserve.”

Becca Thorpe, New York

“Navigating cultural differences can be a lot, and I’m so impressed that these students are able to balance it all on top of a heavy academic load. On the project, I loved the way the team jumped right in and I felt like it paid off. ”

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Prophet is committed to moving society forward, focusing on equality, social mobility and sustainability. This year alone, we will donate more than four thousand hours of pro and low-bono work to help organizations achieve these goals. Learn more about Prophet Impact.

Are you our next nonprofit client?

If you think we might be a fit, reach out today!

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A Consultant’s Guide to Summer Reading 2021

Our colleagues share 21 books they can’t put down right now.

Every year we ask our Propheteets to share their top reads. From murder mystery and romance to personal memoirs and solid business reads, this year, our book worms have compiled quite the list. So, whether you’re someone looking for a story to immerse yourself in during your first time back commute, your rescheduled COVID-19 vacation flight or just your poolside summer hangout – there is surely a book ready for you to check out.

Our Consultant-Curated Summer Reading List:

Novels:

“Apeirogon”

by Colum McCann

McCann shines a new light on the relationship between Palestinians and Israelis. See how this unlikely friendship of two fathers develops into a partnership where both use their grief as a weapon for peace.

“Five Little Indians”

by Michelle Goode

This compassionate and insightful novel shares the struggles and conquests of five Candian Indian residential school survivors. Goode offers a story that’s not only timely but well-plotted with truly authentic characters.

“Klara and the Sun”

by Kazuo Ishiguro

What does it mean to love? Ishiguro’s novel probes the nature of human existence and the definition of love with a hint of sci-fi and zero sappiness.

“The Golem and the Jinni”

by Helene Wecker

Wrecker’s debut novel is a marvelous read about an unlikely connection between two supernatural creatures in turn-of-the-century, immigrant New York.

 

Real Life Reads:

“Born a Crime”

by Trevor Noah

This compelling, coming-of-age story takes the reader on several twists and turns. From being forced to hid in his home to on the run, you never know what Noah’s next challenge will be.

“Cadillac Desert: The American West and its Disappearing Water”

by Marc Reisner

Set in the American West, this story showcases the relentless quest for the ultimate resource – water. Read how the earliest settlers were lured by the promise of paradise, and the cruel tactics employed by Los Angeles politicians seeking city growth.

“Lights Out: Pride, Delusion and the Fall of General Electric”

by Thomas Gryta and Ted Mann

This is the authentic history of General Electric’s epic decline from one of the most iconic corporations in America. The story is also told by the two Wall Street Journal reporters who covered its fall.

“The Fabric of Civilization: How Textiles Made the World”

by Virginia Postrel

Postrel gives a fascinating perspective on the story of textiles. Explore the growing need and how these materials have driven technology, business, politics and culture.

“The Lost City of the Monkey God”

by Douglas Preston

A tense yet refreshing read bout the real-life adventures, this #1 Wall Street Journal and New York Times bestseller is a timely commentary on colonialism, disease and our interconnected world.

“The Sixth Extinction: An Unnatural History”

by Elizabeth Kolbert

Kolbert unveils the mass extinction unfolding before our very eyes. This Pulitzer Prize winning book blends intellectual, natural history and field reporting into a powerful account of the future of our world.

 

Reality Check:

“American Dirt”

by Jeanine Cummins

This intense and emotional novel is a deeply personal story about the perils of Latin American migrants. Follow the great ordeal of a Mexican woman who must leave her life behind as she and her son escape to the United States as undocumented immigrants.

“Funny Weather: Art in an Emergency”

by Olivia Laing

There is a common misconception that art cannot change anything. Laing argues it can in her collection of essays explaining the importance of art and culture in times of crisis.

“Minor Feelings: An Asian American Reckoning”

by Cathy Park Hong

In this New York Times bestseller, poet and essayist Cathy Park Hong fearlessly and provocatively blends memoir, cultural criticism and history to expose fresh truths about racialized consciousness in the United States.

Beach Reads:

“Soft Apocalypse”

by Will McIntosh

What happens when resources become scares, and society starts to crumble? A new normal arises and one must adjust to a vastly different society. Join a tribe of middle-class Americans as they struggle to survive this new and dangerous world.

“The Guest List”

by Lucy Foley

Everyone plans for the perfect wedding, but no one expects the celebration to turn deadly. Find out how this wedding challenges the phrase “For better or worse” dee to its core.

“The Humans”

by Matt Haig

This contemporary novel follows an alien visitor as it discovers the true meaning of life and humanity through a dead human’s body.

Business Builders:

“Hooked: How to Build Habit-Forming Products”

by Nir Eyal

Based on years of behavioral design research, Eyal explains how to create and market products that people can’t put down. Someone can think using your product is cool, but it is even better when they get into the habit of using it.

“How to Win Friends and Influence People”

by Dale Carnegie

Despite being written in the 1930s, Carnegie’s book offers strategies on how to deal with people and build solid relationship that can be applied today.

“Humor, Seriously: Why Human is a Secret in Business and Life”

by Jennifer Aaker and Naomi Bagdonas

In corporate culture, one of the biggest misconceptions is that we must act seriously to be taken seriously. Aaker and Bagdonas share the power behind humor in everyday life and the business world.

“Making the Healthcare Shift: The Transformation to Consumer-Centricity”

by Scott M. Davis and Jeff Gourdji

Davis and Gourdji share a practical guide for healthcare leaders across the globe who have the fortitude to transform their organizations to both compete and win in the age of healthcare consumerism.

“Subprime Attention Crisis: Advertising and the Time Bomb at the Heart of the Internet”

by Tim Hwang

Follow Hwang as he discusses how digital advertising is on the cusp of collapsing in a way similar to the housing crisis in 2008.

To learn more about our culture and people, visit the Life at Prophet page. 

 

“Whether you’re someone looking for a story to immerse yourself in during your first time back commute, your rescheduled COVID-19 vacation flight or just your poolside summer hangout – there is surely a book ready for you to check out.”

FINAL THOUGHTS

It’s not just us. The pandemic has been good for book sales, as people report reading more–from fiction to memoir to how-to. Sales of print books rose 8.9% this year. Read on, friends.

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Michael Dunn – The Amazing Story of Prophet

53 min

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Prophet Looks Back on a Month of Pride Celebrations

Taking a broader view at what it means to be gay at work, promoting authenticity all 12 months of the year.

During the past month, there was no shortage of memes and think pieces discussing the temporary nature of the celebration of pride, especially for corporate entities. When July 1 hit, the rainbows came down and most were none the wiser. Like all celebratory months or days that acknowledge otherwise underrepresented groups, there’s always a question about why we only do this for a part of the year. Why not celebrate year-round? We’re gay or lesbian or bi or transgender or an ally 365 days a year. The tokenization of minorities of all kinds has come to be an unfortunate hallmark of today’s corporate culture even as businesses invest in diversity, equity and inclusion initiatives and education.

Pride at Prophet has been in existence for a few years. Prior to the formation of any ERGs (employee resource groups) at Prophet, there was a general shared sense of wellbeing for LGBTQIA+ employees because of the composition of our leadership team, the firm’s clear investment in pro-bono work for relevant causes and the visible sense of recognition that comes with seeing others like you. As the firm grew, a clear need to better acknowledge different, diverse cohorts within the organization became clear, and over the last three years several different affinity groups have naturally— and intentionally —formed to make an impact at Prophet.

“A clear need to better acknowledge different, diverse cohorts within the organization became clear, and over the last three years several different affinity groups have naturally— and intentionally —formed to make an impact at Prophet.”

We’ve celebrated pride as an organization in different ways for many years, but given remote work life, Prophet decided to take a broader approach to Pride Month celebrations this year. With local office teams unable to come together physically, we curated a program of blog posts, panel discussions, virtual events and playlists that put a spotlight on a community that is as diverse as it is unique. But what the program mainly did was show that every part of our business, every region, every role, includes members of the “community.”  More than 10% of our firm’s employees directly contributed to this month’s content, highlighting the broad depth of experiences embedded within our company and presenting opportunities for allies to engage, learn, support and uplift LGBTQIA+ community members in various forums.

Panel Discussion: ‘Queer in Consulting’

One of the most impactful events was a panel discussion that featured firm leaders and hit on topics including what it’s like to be “queer” in consulting. It featured U.S. and European managers and partners and spanned across our corporate, strategy, design, digital and delivery teams. The conversation reflected on the unique but shared experiences of panelists while highlighting the diversity of their experiences. Overall, the sentiment conveyed by our panelists was the idea of being extremely lucky — lucky for having professionally grown up in industries in which it wasn’t necessarily hard or at least a not big deal to be gay, and lucky for having found a workplace that always encourages its employees to bring their full, true and complete selves to their job.

Many of our attendees found it eye-opening to hear panelists discuss experiences like having to come out again and again to new teams and clients. One of our panelists spoke about being “in and out” as he transitioned through different companies and roles until he got to the point in his professional and personal development where code-switching was no longer an option. From day one of joining Prophet, he belonged in a culture where he felt truly embraced, if not celebrated. Another panelist talked about the “boys club” environment of the ad world that had surrounded him for most of his career. This made him prioritize finding a workplace that fostered a more diverse environment and eventually led him to become a Propheteer.

A third panelist recalled a statement he had to make during his interview process. In the interview, the panelist explained that he wouldn’t be successful if the firm expected him to change who he fundamentally is and how he expresses himself. For many of us, it’s taken a lifetime to build up the strength and confidence to be our best selves at work. Uncomfortable questions are asked by clients, colleagues make assumptions, we sometimes find ourselves in situations where we feel we don’t belong.  Creating a comfortable environment for everyone no matter how they identify is something we are committed to as a firm.

FINAL THOUGHTS

Our programming this year was focused on raising the profile of the impact and broad-ranging reality of the “gay” experience in the workplace and beyond to help celebrate the fact that the diversity of our perspectives makes our business and community stronger.

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Prophet’s Pro-Bono Journey With the LGBTQ+ Civil Rights Movement – A 20-Year Journey

Stories–understanding how legal issues impacted the everyday lives of people–turned the tide.

In the spring of 2000, I was approached by a colleague and friend to consider doing some pro-bono work for a small nonprofit with a critical strategy project. I was caught off guard. Our company, relaunched as Prophet Brand in 1999, was in the middle of its first growth surge, powered by David Aaker’s global brand guru status and the Dot.com investment boom. As a young, fast-growing firm, we were having a hard time establishing our culture, growing our team, defining our methodologies and driving high-quality work for paying clients. I struggled to envision how we would be able to free up the time and resources to also do high-quality work for pro-bono clients. My mid-30’s CEO mindset sensed that this was a luxury we couldn’t afford. Luckily for me, this Prophet colleague – Cathy Halligan – didn’t give up. She was determined to help me see why doing this kind of work was consistent with our aspiration as a firm and my hopes as a leader.

The nonprofit organization had a passionate leadership team that enabled some of the only visible wins for its movement in the United States. But, it found itself at a crossroads. Its talented executive director, team and board needed to figure out how to capitalize on its strengths and build a story that would help power the organization and its resources to more transformational impact. As Cathy Halligan consistently argued, Prophet circa 2000 had exactly the right mix of expertise and perspective to help solve this problem. If we weren’t ready to generously apply our time and talents to helping change leaders answer their hardest brand and narrative questions, what were we here for?

Her persuasive words and spirit have stayed with me to this day. Cathy’s determined efforts led us to shape our first pro-bono project in the fall of 2000 with The Lambda Legal Defense and Education Fund. It was the first of what’s become a series of Prophet pro-bono efforts to support a range of US organizations committed to advancing LGBTQ+ civil rights in the United States and globally.

Starting Our Work With LGBTQ+ Civil Rights

It may be hard to remember the state of the LGBTQ+ civil rights movement at the turn of the century. Bill Clinton had signed the Defense of Marriage Act into law in 1996, stating that marriage could only be between one man and one woman. At the state level, many anti-LGBTQ+ laws and ballot measures were getting passed left, right and center. Also, the AIDS crisis was still roiling the broader LGBTQ+ community. Times felt dark.

The single bright spot of progress was in the courts, where courageous citizens and their lawyers were bringing legal challenges to some of the most oppressive anti-LGBT laws. Lambda Legal and some of its allies were the driving forces behind this strategy. They would identify the most egregious laws that allowed for discrimination in employment, housing, healthcare, education, etc., or that still criminalized consensual LGBTQ+ relationship behavior between consenting adults, find plaintiffs who would sue the government asserting that these laws were unconstitutional, and then provide the plaintiffs with all the legal support needed to execute the cases. Through this strategy, Lambda Legal helped win the first HIV/AIDS discrimination case in the 1980s, won a historical legal precedent holding schools accountable for harassment and violence against LGBTQ+ students in the 1990s and achieved broad progress on so many other legal battlefields.

But the organization was made up of lawyers using lawyer-speak in all their communications, was chronically under-funded and was not well-known or understood even within the LGBTQ+ community, let alone the broader public. Our job was to help them land on an aspirational purpose, brand strategy, narrative and roadmap that would help elevate its impact, enable transformative change, dramatically increase its donor base and elevate its reputation among the broader movement.

We unlocked a critical insight – most people didn’t understand how the outcomes of Lambda’s work would impact the everyday lives of LGBTQ+ people, families and communities. We needed to help them turn their legal strategies into human stories told through the faces and voices of those directly affected. We needed to help them develop a storyline that up-leveled the context of their work – to help people understand how making progress through the courts was an essential building block to advance the movement’s broader civil rights agenda. The selected strategy created a second major plank for the organization – a commitment to investing in dialogue-shaping education, as well as precedent-setting litigation in the pursuit of social justice. The way in which it was embraced and executed fundamentally changed the character and trajectory of Lambda Legal, elevating its influence, dramatically increasing its fundraising prowess and growing its capacity and resources to drive transformative change.

Adding on to the Movement

Later that decade, we found another organization in the LGBTQ+ movement – Equality California –  a trailblazer with charismatic leadership and an excellent track record of advancing the most comprehensive set LGBTQ+ legal protections passed by elected officials and politicians anywhere in the United States. Prophet aligned itself to support Equality California when the organization and the movement were at an incredibly low point. Many were blaming the organization for losing the “No on Prop 8” anti-gay marriage California ballot initiative in the 2008 election, in effect ripping away hard-earned marriage rights and putting the legal status of 18,000 same-sex marriages from the previous 4 months in limbo.

Equality California had to learn to acknowledge the mistakes with grace and humility while finding a new way forward. We dug deep to unlock a new set of insights across an array of stakeholders and learned that there was an opportunity to reposition the organization as a champion for full equality for LGBTQ+ Californians, not just same-sex marriage. Getting legal rights was not enough if it didn’t lead to a pervasive change in the “lived” experiences of LGBTQ+ citizens across all dimensions of their lives. And that marriage, while important, was only one of the vital steps in this path to full “lived’ equality.

This kicked off what turned out to be a 10-year plus relationship with leadership at Equality California. Over the course of our partnership, we found many ways to support its leaders and its mission. For example, we helped provide detailed insights work to understand how to shift perceptions of potential allies and voters as LGBTQ+ civil rights were tested through ballot propositions. We also helped with donor growth strategies and volunteer mobilization campaigns.

In 2017 and 2018, we helped the next generation of leaders unlock a new purpose and story for Equality California after the marriage question had been settled. What should “full and lasting” equality look like? There were still dramatic disparities in the health and wellbeing of the community and continuous attacks on the gains that had been achieved. How could Equality California become a movement builder, intersectional and inclusive in nature, and fit for a new era of digital activism, grassroots energy and urgent necessity? We helped them answer these questions, and then retooled the brand along with its look and feel to reflect the new strategy. “Until the work is done” became the phrase that captured the spirit and the intention of this team.

Celebrating 20 Years of Giving Back

While these stories spotlight the bookends of 20 years’ worth of pro-bono energy and commitment to this movement, there have been many other organizations and themes that Prophet teams have touched along the way. We’ve rebranded a groundbreaking leader in its drive to create safe, respectful and healthy K-12 schools for LGBTQ+ students, helped to enrich stories for teams working to redefine LGBTQ+ images in the media and supported leaders tackling the tough issue of LGBTQ+ youth suicide rates and homelessness. No matter what the organization or the issues, committed Propheteers stepped up to the table with energy, expertise, humility and compassion to deconstruct thorny questions, unlock new insights and co-create positive strategies, programs, identities and narratives to move the work forward.

As we launch the next chapter of Prophet Impact, with three focus areas – equality, social mobility and sustainability – my hope is that we can build upon our journey within the LGBTQ+ movement, and the organizations and grassroots advocates who power it. Prophet has grown in scope and scale now, with a deeper set of capabilities to support bold organizations aspiring to drive transformative change. Our experience has taught us that it is only with sustained effort that we can hope to support these movements and organizations in our shared desire to drive enduring, meaningful change. And that we must be prepared to continue to invest, even in the face of demoralizing setbacks, fierce resistance and uneven progress.

I am grateful for Cathy Halligan’s persistence more than 20 years ago, and for all the energy that so many creative, strategic, committed teammates have put into this body of work over the years. So much effort and so much heart have been poured into our collaboration with these trailblazing organizations. Our talents elevate the impact of organizations and movements on the ground. We see firsthand the struggles and challenges these movements face in their efforts to drive systemic change. But rather than feel daunted by these realities, we bring even more determination and optimistic energy to the work at hand. We’re enriched and strengthened as professionals and humans through our shared work together – we get way more than we give.

“No matter what the organization or the issues, committed Propheteers stepped up to the table with energy, expertise, humility and compassion to deconstruct thorny questions, unlock new insights and co-create positive strategies, programs, identities and narratives to move the work forward.”

FINAL THOUGHTS

Happy Pride. Happy 20th anniversary, Prophet Impact. Here’s to a new generation of leaders and the next 20 years of effort focused on helping to build a healthier, more compassionate and more just world.

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3 Ways We’re Creating a Supportive Workplace for Women

To foster leadership and prevent burnout, Prophet keeps exploring new ways to lift women up.

It’s been a tough year for many women. The pandemic exposed how much support working women can use–and how shockingly little most receive. COVID-19 has sparked a “she-cession,” driving nearly three million women out of the labor force. And roughly one in four are considering quitting or downshifting. Even those dedicated to staying at work are paying the price. A new Stanford University study found that endless Zoom calls amplify longstanding gender dynamics and drive fatigue and exhaustion for women.

This situation has led to Prophet renewing its commitment to elevating women’s voices and finding new ways to build allyship with our colleagues, clients and communities. And we have reexamined what it means to support women at the firm.

Prophet Initiatives to Better Support Women

Over the past year, we’ve made several moves to provide better support to the women of Prophet. From fueling open discussions about the pandemic and social unrest to welcoming honesty and vulnerability – we’re creating a workplace where women can feel supported while reckoning with the emotional intensity of these events. Ways we’ve advanced our cause in the past year include:

Finding Flexible Forums

For decades, women have struggled to elevate their voices in large meetings. Video calls can make being heard even more difficult as it is hard to read body language and easy for users to get lost in the sea of squares. We’ve acknowledged this reality and have encouraged teams to take “pauses,” moments for women to speak, weigh-in, and have their voices heard.

We’ve established new virtual forums. Our weekly firm-wide “Pulse calls” bring our global community together, while smaller breakouts allow the space for everyone to share and contribute their thoughts. We’ve introduced one-on-one meetings through our Women in Leadership Mentorship network and small-group sessions to discuss and share around specific events, such as the recent targeted murders of Asian women in Atlanta.

Building Better Boundaries

Workplace disruption related to COVID-19 has created a burnout problem. A CNBC survey found that 65% of women believe work stress has worsened and more than half feel burned out. Lean In’s research shows women feel this exhaustion at up to twice the level as men.

As remote work blurs the lines between our professional and personal worlds, Prophet’s leadership team has tried to help build boundaries between the two. These are some of the ways we’ve offered support:

  • For the last several months, Prophet’s offices have closed on the last Friday of the month to provide employees with a dedicated time to rest, recharge and take a break – without having to return to a full inbox of items to respond to.
  • We’ve offered benefits that provide meaningful relief to parents, including a dependent care assistance program for households with children ages 0-13.
  • We’re improving parenting-specific policies, including offering more paid leave for parents.
  • And we’ve invited health and wellness experts to speak to our people on topics from setting boundaries to managing the challenges of remote education.

Unleashing Shared Passions

Despite spending the year physically apart, we’ve seen a surge in community building. Propheteers have demonstrated their care for listening, learning, and taking action through their participation as a member or ally to the firm’s employee resource groups like Women in Leadership, Pride at Prophet, Black@Prophet and Latinos at Prophet.

These groups have allowed our people to speak up and share what’s on their minds (both personally and professionally), educate peers on topics of passion, and reflect on recent events in the news. And these communities have created opportunities for associates at all levels to take on leadership roles and elevate their voices.

“We’re creating a workplace that women can feel supported while reckoning with the emotional intensity of these events.”

Some of these topics and discussions can be heavy, so we’ve looked for ways to brighten our days too. We started our first-ever Music League, which connects Propheteers through a shared passion for music, specifically the tracks that celebrate the different identities that make up our firm. For example, over Black History Month in February and Women’s History Month in March, Propheteers around the world submitted their favorite songs to playlists like “All the Singing Ladies,” “Motown Classics,” “Songs from Women (Or About Women) Who Shaped Our World,” which highlighted female artists who’ve made a substantial impact on the music industry.

FINAL THOUGHTS

Every woman is different, and no singular initiative will fit the needs of all female team members. We’ve learned this year that nuance is important. Each facet of our identities–race, class, education, religion, sexuality and parenthood–impacts how we show up for one another. More than ever, we need to acknowledge that.

While we know we have more work to do, we are proud of these steps we’ve taken toward a more equitable Prophet. We will continue to find more ways to elevate women’s voices and serve as true allies. We’re elevating women’s voices. We’re listening to what they have to say. We’re pushing back against broad-stroke assumptions. And we’re finding new ways to support one another in challenging times.

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Why Leaders Should Turn to Historically Feminine-Coded Traits

Trust, compassion and the ability to collaborate used to be dismissed as weakness. We need them more than ever.

In the last year, between a renewed focus on racial injustice and the reality of a global pandemic, we have been challenged on our perspectives of ‘business as usual’ – including what we consider great leadership. We believe this is an opportunity to embrace – and prove – that a different way of leading is here to stay and we’re better off for it.

It is well-documented that we perceive leadership traits to be either more masculine-coded or more feminine-coded. For example, we associate being collaborative, cooperative or nurturing as feminine-coded, while being analytic, authoritative or ambitious is more masculine-coded. This “coding” has led to bias that has not historically supported women advancing in leadership. Amongst other things, this is because traits that are more traditionally feminine-coded, while seen as advantageous, are viewed to be “bonus” or “plus-ups” for leaders, versus being the core attributes required for success.

“In times of crisis, we look to our leaders for trust, compassion and collaboration— leadership dimensions that are all feminine coded.”

Enter the era of COVID, where we suddenly saw traditional models of leadership upended. The pandemic environment is highlighting the tremendous, and even mission-critical, benefit that more feminine-coded traits bring to the table. In times of crisis, we look to our leaders for trust, compassion and collaboration— leadership dimensions that are all feminine coded. (For more on this, there are many research studies to be found, but here and here are a couple of notable ones).

This might be why we have seen so many articles with titles like “Why Do Women Make Such Good Leaders During COVID-19?” But closer inspection shows us that it’s not just female leaders, it’s all leaders—regardless of gender—that are finding success in the current pandemic by exhibiting these historically feminine-coded traits.

No matter our gender identification, we can, and should, all lean into these more historically feminine-coded traits to have a critical impact. We see examples of this all around us right now, and they offer blueprints for better, more effective leadership:

Trust

Driving trust through transparency and focusing on facts have already been critical to strong leadership. However, a demonstrated comfort with uncertainty is one dimension of trust that has revealed itself at this moment. Gone are the days of defining leaders by their total certainty in what’s to come—vulnerability might, in fact, be the new marker of confidence.  From German Chancellor Angela Merkel’s science-led explanations (that still acknowledge what’s unknown) to New Zealand Prime Minister Jacinda Ardern’s plainspoken Facebook briefings to San Francisco Mayor London Breed’s calm, early response, we find enormous comfort in a focus on known facts with a transparent acknowledgment of what we don’t know.

Compassion

During an election season filled with pain and uncertainty, President Joe Biden and First Lady Jill Biden showed compassion and empathy at each turning point. They found ways to connect with voters over a shared sense of loss rather than just focusing on what the Biden administration would do if elected. And by speaking so candidly about their tragedies, Biden was able to impact compassion, empathy and resilience as a human first,  and as a leader second.  Regardless of what political affiliation, he created a level of connection through this in a way perhaps historically “strong” leaders may not have and gave a sense of hope from the top-down.

Collaboration

Our historical views of a strong leader probably more often emphasized being a lone warrior, but it’s a willingness to listen to many different voices and to bring teams into decision-making that is providing comfort and calm in this environment of unknowns. Synchrony CEO Margaret Keene (long known for her inclusiveness) has explicitly noted how leaders must solicit and listen to many voices to successfully navigate the crisis. You can see her doing this, looking to external expertise to inspire and support her bold decision making, bringing in outside mental health support for employees and holding weekly company-wide calls with an infectious disease expert. She’s both leading the way and working with others to do so.

Airbnb CEO Brian Chesky has been commended on the company’s handling of their recent layoffs. And in it, we can see elements of all of the above. He provides the facts about what went into the decision-making, and also, the unknowns remaining. He demonstrates empathy for his team and the pain this situation brings. And he builds and strengthens his community, calling on everyone to work together to support the exiting employees. He is leaning into all of these more feminine-coded traits to be a strong leader.

FINAL THOUGHTS

With all of the terrible things COVID has wrought, we also see many good things happening— clearer skies, an increase in kindness and the rapid digital transformation of businesses. We can only hope this revelation will be one such advancement: that our template for leadership becomes a more balanced aspiration, one that women and men alike can see themselves achieving.

As leaders at Prophet, we’ve been actively working to embed all of these traits into the way in which we work with our team. Have we done everything right? Probably not. But we’d like to believe that we, too, are making progress in learning the type of leadership skills and styles that will not only help us wade through the current crisis but make Prophet come out stronger on the other side. We hope all of you are doing the same, challenging traditional views of how we work together and finding ways to embrace a new, more inclusive normal.

At Prophet, we work with leaders across industries who are transforming businesses and growing their leadership skills to meet a new world. We believe that many voices and perspectives strengthen our work and the work of our clients, and we work internally and externally to advance inclusivity in leadership. If you have thoughts, comments, or questions related to these topics, please get in touch.

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Prophet: The Indispensable Ally to Business Leaders

Uncommon growth requires purpose-led strategies, blending creativity, data and technology.

We strive to be an indispensable ally to our clients in their growth journeys, leaders who aspire to build brands, transform businesses and move society. This year has challenged us, as never before, to bring that purpose to life in new and innovative ways.

Many of our clients and employees came of age when the best solutions simply meant more sales and a stronger bottom line. Anything that increased a company’s return to shareholders counted as excellence. While the move to purpose-led growth and multi-stakeholder capitalism had already begun shifting businesses away from that narrow vein of thinking, the past year blew it up entirely.

What Does it Look Like to Have Prophet as Your Growth Partner?

Prophet draws on expertise around the world, with 600+ employees in 15 offices. And we work with a single global P&L that enables us to put a just-the-right expert in each client situation, whether our teammate is based in Austin, Hong Kong or Berlin.

From the ground up, we built Prophet to be your growth partner, driving high-impact digital transformation.

And all this consistently has helped us form enduring bonds with our clients. As Dr. Michael K. Stern, President and Chief Operating Officer, Climate at Monsanto, put it: “The Prophet team integrates themselves with the client – they felt like a part of the team and were completely aligned with what [the team] was trying to do.”

Our clients tell us we are responsive, supportive and thorough—a trusted extension of their teams.

These long-term relationships come from closely partnering with our clients, side-by-side, especially when the right path is the riskier one. Our Propheteers carefully cultivate these connections, blending creativity, data and technology in new ways to help our clients meet their growth goals.

Today, we know that is not enough.

Creating Enduring Bonds with Our Clients & Teams

“Indispensable” doesn’t mean the same thing it did a year ago and setting effective growth agendas can’t be the only goal. We build relevance–the kind that can only come from genuine purpose and empathy. That means we stand for companies that stand for something–and we’re here to push, prod and lead our clients to these new avenues of opportunity. What doors are opening in this changing environment? And how can we help clients find these purpose-driven transformations, nourished by digital and organizational change?

Our People Lead the Charge

This year, our unique team of thinkers, doers and makers increasingly challenged each other to share their entire perspective, including what it means to be gay, Black, immigrant or female. Those identities have always been there. But as we learn to be better allies to each other, the entirety of employees’ experience is helping us think more broadly and feel more deeply. We’re learning to be more empathic, compassionate and open-minded. Unsurprisingly, that’s allowing us to create even better solutions.

FINAL THOUGHTS

We’ve always tried to take our work seriously, but not ourselves. Our teams are recommitting to making life at Prophet positive, honest and supportive, bringing their most authentic selves to each experience. We’re not just indispensable allies to our clients. We’re indispensable allies to our colleagues, too. As much as we’re about respect, productivity and hard work, we’re also fans of irreverence, lightness and sincere pep talks. We’re here to enjoy the ride–and we expect our clients will, too.

To learn more about Prophet – our teams, our clients and how they team together – please send me a note: m_dunn@prophet.com. I’d love to hear from you.

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