Prophet

CASE STUDY

Change Please

Designing an experience strategy to help a nonprofit enable its global expansion

Challenge

Change Please is a coffee company that supports individuals that are homeless by hiring and training them to become baristas. The charity provides the living wage, housing and therapy and devotes 100% of the profits to ending homelessness.​ 

The brand is already well-established in the U.K., with close to 60 coffee stores and plans on expanding into multiple markets as the number of trained and employed baristas continues to grow. Amid plans for global expansion, the charity was intent on finding the best path to uncommon growth at a pivotal moment. 

It needed help creating design assets that would drive the brand forward and an experience strategy that is unique and consistent. 

Solutions

Prophet and Change Please used co-creation workshops to brainstorm and collaborate on ways the charity could bring its unique heritage to life, using fun and informal visual story representations. 

We focused on new approaches for core journey phases for digital and offline touchpoints. This included a unique unboxing experience to help customers learn about the mission at home. We also created an iconographic narrative of the brand story using a tangible and engaging journey map to use in its cafes. 

Our holistic playbook includes 40 concepts to improve the overall brand and experience. We focused primarily on three core areas: design updates and advice, social media guidance and experience ideation.  

Results

Change Please is testing these new experiences in stores and across digital touchpoints. It is rolling out the design assets in cafes across the U.K., as well as incorporating Prophet’s concepts into global growth efforts. Most importantly, people are learning more about this ambitious organization wherever they drink their coffee.  

Through Prophet’s pro-bono program, Propheteers lend their expertise to a select group of nonprofits, helping them achieve remarkable results. If you or a nonprofit you know is interested in working with us, reach out today.

CASE STUDY

ReachOut

Creating a new messaging strategy and design aesthetic to help a nonprofit achieve its mission

Challenge

ReachOut is a charity that connects young people from disadvantaged backgrounds with volunteer mentors. Through one-on-one support sessions, these young individuals are provided the opportunity to improve academic skills and expand their aspirations. It also benefits mentors by raising awareness of social inequities. ReachOut struggled with low brand awareness, which hindered funding efforts and mentor recruiting. Messaging and communication strategies weren’t sharp enough and the charity lacked a comprehensive roadmap for reaching mentors, donors and corporate partners.   

Solutions

Prophet worked with ReachOut to dig deeper into all three audience groups, identifying core issues and developing specific goals. On weekly coaching calls, we tracked progress and worked closely with ReachOut’s devoted team to co-create messaging that better articulates what the charity stands for. We also ensured that the values were clearly communicated in messages tailored to each audience.  

Overall, we completed 59 projects and helped ReachOut create inspirational design assets that brought key brand values to life in a tangible, more human way. These assets focus on multiple engagement touchpoints including Instagram, donor and mentor recruitment communications and in-person recruitment events. 

Results

ReachOut’s new design tools and applications are already increasing the charity’s impact on social media channels. As the number of mentors continues to grow, the group has already provided close to 17,000 hours of valuable one-to-one interventions and 35 workplace visits to boost corporate involvement. And with an additional 71 career talks, the organization is finding new ways to reach the people it can benefit most.  

ReachOut’s inspirational messages are contagious, and Prophet is thrilled to say that we’re continuing our work with this motivating organization. We are using our new relationship as a corporate partner to further Prophet’s broader goals of greater diversity and inclusion. In partnering with ReachOut, we hope to hire more individuals from disadvantaged backgrounds in our own internship program, connecting with those who wouldn’t otherwise have access or awareness of the professional services industry. We are also hosting work experience visits, inviting ReachOut participants to learn about a day in the life of a consultant. 

ReachOut isn’t just changing the lives of young people. It’s also benefitting the mentors including us, Prophet employees as we strive to make a lasting difference in these individuals’ lives.

Through Prophet’s pro-bono program, Propheteers lend their expertise to a select group of nonprofits, helping them achieve remarkable results. If you or a nonprofit you know is interested in working with us, reach out today.

CASE STUDY

Ulta Beauty

Transforming a leading beauty retailer’s marketing department 

Challenge

National beauty retailer Ulta sought to recalibrate its marketing model to shift from product and category-focused operations to a more integrated approach, keeping customers at the center. The organization needed to balance master brand-building marketing with efforts to generate demand for the brands it sells. The evolving market and consumer dynamics create nuanced pressure to quickly adapt to meet customer wants and needs.

Solutions

Prophet designed a marketing operating model focused on supporting agility and efficiency. This approach also allowed the brand to prioritize improved communications and increased collaboration.  

First, our teams worked with Ulta to define a future-state vision across the organization, inspiring teams, providing clarity and ensuring active ownership. We then designed integrated, streamlined processes for market planning, prioritization and briefing to support the model we had created. Lastly, we implemented a new operations function to support a centralized view of the market. This helped drive the new planning and prioritization process, reducing the burden on Ulta’s functional teams. 

Results

The new marketing operating model enabled Ulta to become an integrated, customer-centric marketing organization. The new system has led to improved communications, increased collaboration and boosted productivity across the organization.

Impact

14

processes documented

144

key employee pain points addressed

“Prophet pushed us to think differently about our organizational structure and what would serve us best, both for the short and long-term. Today, we have greater synergy and efficiency across our growing marketing organization which benefits our teams, brand partners and ultimately our guests.”

Karla Davis
Vice President of Marketing

CASE STUDY

BOE

Building a new technology brand to empower the global IoT industry

Challenge

To fuel a new wave of strategic growth, leading IoT technology company BOE realized the imminent need to upgrade its master brand strategy. BOE came to Prophet with two key objectives: First, to extend its brand perception from a “business-oriented” company to a “consumer-oriented” one by creating a clear and consistent image as an IoT technology leader; second, it wanted to define a new brand architecture that fuels the growth of its diversified business portfolio. 

Solutions

Prophet partnered with BOE to help upgrade its master brand and refine its brand architecture. Based on our strategic recommendations, BOE decided to launch a new technology ingredient brand – a first in China’s semiconductor display sector – as a significant strategic move to establish itself as a B2B2C company. The new brand aims to strengthen a strong connection between BOE’s core technologies and its master brand while energizing the global smart technology industry.

Through a series of co-creative workshops with BOE’s business and technical teams, we first clarified the brand’s main objectives, core audience, key technologies and activation strategies. Based on these strategic principles, we defined the naming strategy for the new brand.  

We leaned on our previous relationship with BOE and our deep understanding of its business to create product names for its core display technologies as well as the tagline “See the Unseen.” In addition, we worked closely with BOE to clarify the functional and emotional benefits of the new brand and developed a unified positioning framework for the technology brand and its core display technology products to follow. This allowed communication with BOE’s diverse audience in a simple and straightforward way. We also developed the activation strategies for both BOE’s business and consumer audiences

Next, our design team created an impactful visual system, bringing the brand positioning to life through a distinctive identity and a living system. Using the creative concept of “unleash possibilities”, we developed a visual system of dynamic shapes and a high-saturation palette to symbolize the brand’s commitment to deepening the integration of life and technology, unlocking endless possibilities. The design utilizes simple graphic elements of dots and squares. The dots are derived from BOE’s master brand’s logo, representing the company’s ambitious vision, while the squares are meant to mimic screen pixels, symbolizing the innovative technologies that BOE provides to the world. 

Lastly, to ensure the new brand’s successful and consistent implementation, we developed a clear and curated brand guideline, which details the final visual identity, the comprehensive visual system and applications.

Results

In December 2021, BOE officially launched the first technology ingredient brand in China’s semiconductor display field. The new brand introduces a portfolio of BOE’s premium, proprietary display technologies, including ADS Pro, f-OLED, and a-MLED. 

BOE has announced strategic partnerships with both domestic and international technology brands including AOC, Skyworth, Hisense, Lenovo, OPPO, Vivo and Xiaomi, to jumpstart the new technology platform. As one of the key components of IoT innovations, the advancements in display technologies will enrich diverse application scenarios. BOE is committed to continuing to lead the industry forward with new innovations that unleash endless possibilities. 

And, our work with BOE earned recognition by Transform Magazine’s Transform Awards Asia 2022, winning gold in the category for Best Visual Identity from the Technology, Media and Telecommunications Section, and silver for Best Development of a New Brand Within an Existing Brand Portfolio and Best Strategic or Creative Development of a New Brand categories.

“With strong diligence and dedication, Prophet demonstrated deep insights into the technology industry and a true understanding of our business. It helped us successfully overcome the roadblocks of rebranding amid a business transformation, elevating our existing brand strategy in a clear and concise manner. All these endeavors were highly effective in repositioning BOE as an IoT company with a refreshed identity system.”

Da Si
Vice President and Chief Brand Officer

CASE STUDY

BOE

Defining a purpose-driven technology brand with a revigorated identity 

Challenge

With nearly three decades of rapid development, leading IoT technology company BOE has become one of the world’s largest semiconductor display providers, producing more than a quarter of the world’s digital screens.  

Though BOE has built a strong brand reputation over the years, its new corporate strategy prompted the organization’s imminent need to upgrade its master brand strategy. BOE came to Prophet with two key objectives: First, to extend its brand perception from a “business-oriented” company to a “consumer-oriented” one by creating a clear and consistent image as an IoT technology leader; and second, to define a new brand architecture that fuels the growth of its diversified business portfolio. 

Solutions

Since 2017, Prophet has been BOE’s long-term strategic partner, supporting the business’s and brand’s continuous growth. Through this relationship, BOE entrusted Prophet with elevating BOE group’s master brand. 

Our team first carried out in-depth interviews with both internal and external stakeholders  – from executives and employees to customers and ecosystem partners. Combining insights with learnings from the benchmark study of leading global technology brands, we identified the core elements that BOE brand needed to retain and build. We then held multiple co-creation workshops with BOE’s core teams and executives to hone in on its brand mission for future growth. As a result, we defined the brand mission to “Change life with heart”, presenting people with a technology brand that’s warm, human and aspirational. 

Anchoring on this core mission, we also clarified BOE’s brand promise and principles. This allowed the client to ensure that its mission was brought to life both in terms of external communication and engagement and internal behavioral codes and actions. 

Our work didn’t end there. We teamed closely with the BOE team to define its brand architecture, a crucial component of a successful brand strategy. The refined brand architecture set the foundation for BOE’s transformation from a single, master brand-led approach to a hybrid architecture powered by master brand and key sub-brands. The new brand architecture better supports the organization’s growth vision across business areas. We then created a comprehensive decision framework to help evaluate where BOE needs to build sub-brands across business, technology and product levels. 

Results

In late 2021, BOE officially unveiled its new brand positioning. Soon after BOE launched its first sub-brand – display technology ingredient brand. With the elevated brand positioning and architecture, BOE continues to accelerate building a connected and symbiotic IoT innovation ecosystem to empower the growth of upstream suppliers as well as the digital transformation of lower-stream partners. Working closely with a network of global partners, BOE strives to push forward a new round of technological disruption to unlock uncommon growth. 

“We partnered closely with Prophet to drive the upgrade of BOE group’s master brand. With strong diligence and dedication, Prophet demonstrated deep insights into the technology industry and a true understanding of our business. It helped us successfully overcome the roadblocks of rebranding amid a business transformation, elevating our existing brand strategy in a clear and concise manner. All these endeavors were highly effective in repositioning BOE as an IoT company with a refreshed identity system.”

Da Si
Vice President and Chief Brand Officer, BOE

CASE STUDY

Financial Services Company

Putting customers at the center of an organization’s transformation

Challenge

A large, US financial services company was seeing declining growth in customer acquisition and revenue. Facing key market forces – including shifting consumer behaviors toward greater collaboration and personalization, new threats from fintech entrants and intense competition for top talent – the C-Suite and Board of Directors decided to embark on a complete transformation of the business.

Solutions

Prophet partnered with the company’s CEO, Chief Growth Officer and leadership team to design a transformation agenda that answered a series of strategic questions around:

  • Developing the organization’s purpose-based strategy
  • Prioritizing key markets and target customers
  • Aligning on key products, services and experiences to develop
  • Building the culture and capabilities required to support the transformation

Prophet then created a multi-year, enterprise-wide roadmap that detailed the initiatives necessary to transform multiple parts of the business in parallel. A Transformation Management Office (TMO) was established to enable and accelerate the company’s three-year transformation, largely through quarterly alignment and funding cycles.

While helping manage the transformation, Prophet brought multi-disciplinary teams to help execute the work across business value drivers: Brand & Marketing, People & Organization, Customer Experience, Products & Services, Sales & Distribution, Data & Analytics.  Along the way, Prophet has partnered to build new capabilities and codify processes so the organization can keep transformation momentum in the years to come.

Results

Prophet successfully launched a new brand that established the financial services provider as a leader in the industry. We helped develop a new employee value proposition to recruit top advisors and a new variable annuity product to grow its existing business. Prophet also introduced new revenue streams by helping expand its mutual funds’ presence on third-party platforms and creating a new managed account product – all while targeting and acquiring new buyer segments.

A year into the customer-centric transformation, Prophet is helping drive results such as +5% market awareness, +8% in new business revenue and a 20X increase in new leads.

Impact

5%

increase in market awareness

8%

increase in new business revenue

20x

increase in new leads

CASE STUDY

Consumer Electronics Retailer

A consumer electronics retailer finds new growth territory through convergence

Challenge

For years, consumer electronics retailers focused their digital transformation efforts on individual product transactions and omnichannel retailing to drive revenue. Yet with digital commerce, companies offering greater transparency and choice to customers, and supply chain innovations enhancing accessibility of products, it has become nearly impossible for traditional retailers to compete on product assortment, channel mix or price. As a result, our client was experiencing declining margins for several consecutive quarters.

Solutions

To unlock uncommon growth, our client needed to converge transformation efforts around a whole new purpose and way of doing business that took into account the needs, behaviors and expectations of customers today. Through an iterative ideation process, Prophet uncovered loyalty-driving experiences that helped them reimagine their purpose and establish a new relationship with their customers and employees as not just a place to transact but a place to get great customer service.  To test our hypotheses, we engaged in service design processes that were rapid, iterative and collaborative, focusing on key experiences and pivoting based on customer feedback.

Results

We prototyped new formats, built an MVP of a platform service for customer support, and detailed an operational blueprint that could be piloted at the enterprise level. In addition to a new value proposition, we also build a website to socialize the tools and visual mock-ups that would help bring everyone from the C-suite to sales teams on board.

CASE STUDY

Ora Developers

Defining the customer and sales experience for a new kind of real estate developer

Challenge

When we kicked off our partnership with Ora Developers, an Egyptian property developer, it was a new player in a highly established and competitive Egyptian real estate market. Backed by Egypt’s premier entrepreneur, Naguib Sawiris, Ora wanted to leverage its global property development expertise and challenger mindset to disrupt a market of brands delivering identical customer journeys, visual identities and value propositions.

Prophet was enlisted to transform Ora’s approach to customer experience and sales, enabling it to offer regional customers an experience with a developer that they had never had before.

Solutions

Prophet helped Ora re-think the sales-first model that was prevailing amongst competitors, adopting instead a customer-first approach to stand out and win loyal customers and their referrals. We designed a new customer journey, a differentiating internal visual brand and style for Ora’s CX team and internal training materials – all of which helped to socialize and educate Ora teams while supporting the overall ambition to position Ora as a transparent and trusted partner for its customers.

We also created a number of customer-facing initiatives designed to delight and surprise Ora’s customers, showing them that Ora was a new kind of real estate developer for Egypt.

Results

By joining forces with Ora at a very nascent stage, the Prophet team was able to shape the company into a customer-first organization from its very core. With scalable solutions, Ora put this new strategy to work across its real estate projects as it continues to grow its business.

“The strategy and artwork [Prophet] created were exceptional and helped us to grow our relationships with customers, acquire new leads and unify our business around a core customer-first culture.”

Irina Basova
CX at Ora Developers

CASE STUDY

Vantage

Reinvigorating a Fintech brand to drive growth

Challenge

Founded in 2009, Vantage is a global multi-asset broker offering clients access to services for trading contracts-for-difference (CFDs) on forex, commodities, indices and shares. As competition in online CFD trading intensifies and customer expectations evolve, Vantage’s brand had become less relevant and harder to differentiate. In addition, its visual identity, which served the broker well in the past decade, lacked a clear proposition and emotional appeal.

A business with the scale and ambition of Vantage needs to make sure that its brand expression is not only consistent and coherent globally, but also relevant to both institutional broker (IB) partners and individual retail investors across different markets. Thus, Prophet was engaged to reinvigorate Vantage’s brand with a clear, insights-driven brand positioning and modern, compelling visual identity.

Solutions

Prophet took a hypothesis-led yet rigorous approach to activate Vantage’s internal expertise and explore new external opportunities. By immersing in stakeholder interviews, 360-degree competitor audit, as well as AI-driven customer research, we obtained a comprehensive and nuanced understanding of Vantage, including its ambition to its capabilities, competitors and target customers.

Our strategy team then used these insights to define Vantage’s new brand positioning – to “provide a trusted trading ecosystem that enables customers to achieve their own success, faster and simpler”. Based on the brand positioning, we crafted a messaging framework and the brand voice to guide what the brand says and how the brand speaks. We also simplified its brand name from “Vantage FX” to “Vantage” to better reflect the company’s ambition to be a multi-asset trading platform beyond FX trading.

To bring the strategy to life, our design team built upon the big idea of “Shared Success” and applied the Fibonacci Golden Ratio in creating Vantage’s new visual identity system. The Fibonacci Golden Ratio is not only permeated in nature and art but also prevalent in financial markets – Fibonacci retracement levels are often key indicators to predict market movements. The idea resonates with the brand category and strategy to resemble precision, growth patterns, perfect harmony and concise prediction of patterns in an ecosystem.

To help Vantage envision its new visual identity, we created customized iconography, brand and photography guidelines, as well as a wide range of applications including website and mobile app re-skin.

Results

Vantage launched its new brand globally with a resounding impact.  It was well-received by industry peers at its unveiling in November 2021. The group achieved a significant increase of nearly 30% in new users in three months, compared to the same period before the rebrand.

Vantage was also recognized at the 2021 Transform Awards Asia, for the categories of ‘Best brand development project to reflect the changed mission, values or positioning’ and the ‘Best visual identity from the financial services sector’.

“Our rebranding exercise was the long-awaited change that our business needed, and Prophet was the ideal partner to assist us through the entire process. From the initial interviews to the final reveal of our new brand identity, the Prophet team has been more than instrumental in its assessment and recommendations,” says David Shayer, CEO of Vantage UK.

“The results of the rebrand speak for itself. Removing FX from our name has allowed us to speak more closely to our multi-asset offering, and our new brand puts us closer to our clients who share the same values. With a refocused business direction, we are empowered to continue the work of enhancing our tools and platforms to bring about an unparallel trading experience for our clients.

“The rebrand has also opened doors to some prominent partnerships, including our recent sponsorship of the McLaren Extreme E, which highlights our push for greater sustainability, diversity, and inclusion within the financial services industry in the coming years.”

“From the initial interviews to the final reveal of our new brand identity, the Prophet team has been more than instrumental in their assessment and recommendations.”

David Shayer
UK CEO

CASE STUDY

McAfee

Repositioning McAfee for accelerated growth

Challenge

With innovations like streaming and teleconferencing as well as external trends like COVID-19, people found themselves living more of their lives online—and in turn, looking to find better online protection.

At the same time, McAfee, the global cybersecurity leader, announced it was spinning off its enterprise business to focus exclusively on consumers.

These two realities provided McAfee with a moment-in-time opportunity to redefine what its consumer business stands for and become even more relevant for the people it serves and position itself for accelerated growth.

Solutions

McAfee partnered with Prophet to uncover how it could best become more relevant with consumers. After auditing the competitive landscape and immersing in what made McAfee unique, Prophet conducted research with over 5,000 customers internationally to understand the needs and opportunities where McAfee could play. In our research, we uncovered a white space that customers care about and where McAfee could credibly deliver.

Working closely with McAfee executives, we crafted a new brand strategy, including a more human-centered brand positioning that pushes beyond the category’s conventions. We looked at untapped drivers of purchase to build a brand that focuses on how McAfee’s protection—not just cybersecurity, but identity, privacy and family protections too—frees and empowers people to confidently enjoy their lives online.

We developed a new verbal and visual brand identity to match—crafting a brand voice that is approachable and optimistic, messaging that highlights McAfee’s research-backed strengths and a look-and-feel that is modern and dynamic that can be applied across marketing and product.

Prophet translated the new strategy and identity into a compelling digital launch campaign. The “Free to Be” campaign highlights how everyone deserves to be able to do what they want to do online—that people should be free to learn, free to shop, free to bank, free to connect—confidently and without fear of online threats.

Results

The new strategy, brand identity and corresponding campaign herald the future of online protection—not just for McAfee, but for what consumers should demand from the online protection industry. McAfee will continue to roll out major updates and industry firsts that help consumers stay protected and enjoy life online.

“Prophet became our indispensable ally. They expertly bridged strategy and execution and helped us effectively align our organization around our new brand strategy, which is helping us continue to deliver on the future of online protection.”

Judy Bitterli
SVP of Marketing

CASE STUDY

Mechanical Licensing Collective

Designing a portal experience to expedite royalty payments to music rightsholders

Challenge

If there’s one industry that’s been at the front lines of digital transformation, it’s the music industry. Today, digital streaming services like Spotify, Apple Music and Google Play put an entire universe of music at listeners’ fingertips but those innovations have also left music makers behind, exacerbating challenges in compensating music rightsholders.

The Mechanical Licensing Collective (MLC), a non-profit organization designated by the U.S. Copyright Office following the historic Music Modernization Act (MMA) of 2018, ensures that songwriters, composers, lyricists and music publishers receive their mechanical royalties from streaming and download services. To deliver on their promise of paying royalties accurately and expeditiously, the MMA and the MLC partnered with Prophet to design its user portal experience – engaging rightsholders and, for the first time in history, enabling them to manage their musical works within the MLC’s database.

Solutions

To ensure that we were meeting the needs of those target audiences, we took a human-centered design approach from the start. We conducted primary ethnographic research with future users that represented the diversity of the MLC’s membership, which included in-depth interviews with publishers and self-administered songwriters across multiple genres and geographies, to understand their daily routines, attitudes and work styles. We also conducted teardowns of tools that MLC members use every day to understand what design elements members preferred and determine what “great” looked from a real user’s perspective.

With those insights, we worked with the MLC to prototype and test different experience concepts. Much like music, experience design is a collaborative and creative process, so we engaged publishers and songwriters early and iteratively to “jam” on portal page designs and workflows, incorporating their feedback throughout our design process to create an experience that was as intuitive and seamless as possible.

As MVP design progressed, our team worked closely with the MLC’s development partner to bring the portal to life. Operating as an integrated team of designers, web developers and platform administrators, we created key portal features over multiple sprints and developed a living design pattern library to equip the MLC with a strong foundation for future releases.

Results

The MLC launched its portal in September 2020 to high praise for its design and usability. Since its launch, the MLC has registered thousands of users and now distributes tens of millions of dollars in mechanical royalties to its members every month. It has also built a strong team behind the portal, focused every day on optimizing the portal experience and adding and enhancing features that help its members “play their part.”

“Prophet shared our vision from the very start, dedicating time and acute attention to detail to develop a resource that sits at the heart of the MLC’s work and is crucial to serving our members and fulfilling our mission.”

Richard Thompson
CTO, The Mechanical Licensing Collective (MLC)

CASE STUDY

Cerner Enviza

Launching a real-world data and evidence operating unit into market

Challenge

Cerner realized through its real-world data that it had the ability to make the process of developing lifesaving medicine quicker and more cost-efficient. To further augment its capabilities, it acquired Kantar Health, the healthcare research and consulting solutions division within Kantar Group.

With the combined capabilities of data and real-world evidence expertise, Cerner aspired to enter the market with a new offering that drove collaboration between providers and the pharmaceutical industry to answer complex clinical research questions and to accelerate therapies. Cerner asked Prophet to help support the creation of this new operating unit, which would transform the way care was delivered and improve patient outcomes.

Solutions

Prophet leveraged the assets and reputation of the Cerner brand, while at the same time creating new assets and equities that spoke to its transformative business evolution.

Prophet partnered with key leaders across the organization to integrate the combined capabilities of data and research expertise. Our team worked to develop a new brand that both captured Cerner’s heritage and brand strength while folding in its new capabilities and the unique growth opportunities they presented. The team developed the name Cerner Enviza, a coined word based on ‘envision’ that conveys the remarkable clarity the new operating unit would bring to healthcare’s most important decisions.

In support of the new unit’s purpose, we created a brand identity system with a fresh logo, color palette, photography, iconography and much more. The new brand successfully struck a balance between Cerner’s heritage and its new future in accelerating the discovery and development of therapies.

Results

When Cerner publicly announced its new operating unit, Cerner Enviza, David Feinberg, M.D., President and CEO, looked to the brand’s future and stated, “With Cerner Enviza, we can arm researchers with diverse tools and datasets to help them address these challenges and help change the way we develop and deliver care for our patients.”

From the onset of its entry into the market, the organization had a strong solution for bringing transformative growth to the healthcare industry that will ultimately help achieve better patient outcomes.

“Prophet brought a wealth of information and knowledge that helped clarify the choices of how best to communicate our unique proposition, align our stakeholders and get us to a great solution.”

Dawn Riedel
Former Head of Corporate Marketing

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