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Seven Growth Moves for Marketers in Uncommon Times
Seven bold moves to help marketers lead through uncertainty and unlock uncommon growth—no matter the conditions.
You might be feeling the squeeze.
From one side, there’s inflation, tariffs, planning whiplash and fragile consumer spending. From the other, it’s pressure to grow despite fewer resources and sharper scrutiny of every investment.
And in the middle of it all? You—the Chief Marketing Officer.
Meanwhile, AI is rewriting the rules of marketing—redefining what customers expect, changing how teams work, and fueling a new era of marketing mayhem. Our report, The Rise of the AI-Driven Consumer, puts it all out there.
You’re driving near-term ROI and long-term relevance. Keeping teams energized through high-pressure deadlines. Working around and through the constraints of legacy systems and trying to figure out what emerging tech can do for your business. And doing it all with clarity, confidence and composure in the face of intense pressure to show measurable results.
But here’s the truth: these uncommon times aren’t all that uncommon. Consider just the last few decades—global conflicts and cultural tensions, a global pandemic, the global financial crisis, and the dot-com crash and … well, you get it. If anything’s predictable, it’s instability.
Now take a breath. The good news is that we’ve been here before. And every era of uncertainty offers disproportionate growth on the other side—growth that sparks the next wave of disruptors. Need proof? Check your phone and you’ll see some of them: PayPal, Spotify, Uber, Calm.
Our take? There’s no sense waiting for stability. It is better to start leaning into the goal of Uncommon Growth, no matter the macroeconomic conditions. Because that’s how Uncommon Growth happens. It’s breakthrough, repeatable, market-leading and category-shaping growth that’s rooted in clarity, relevance, and resilience—and not at all dependent on perfect conditions.
So how do brands unlock Uncommon Growth in uncertain times? It starts with action—clear, purposeful, and well-timed. Because while growth is easier in the “easy times,” waiting for them is a losing game. The best brands don’t pause. They move—with intent, agility, and confidence. And they’re rewarded for it.
We’ve outlined seven moves—shaped by our work with clients across market cycles—to help you grow not in spite of uncertainty, but because of it.
Driving Uncommon Growth
Uncommon Move 1: Focus on Clarity, Not Certainty
You can’t predict what’s next. But you can make it clear where you stand—and where you want to go.
- What this means for the business: In moments of ambiguity, a clearly articulated purpose, brand positioning and strategic direction give your teams a relatable, sustainable north star. Clarity fosters faster and more confident decision-making.
- What this means for the people: Employees don’t expect perfect answers, but they do want to know the why behind the what. Transparency and consistency reduce anxiety, build trust and boosts engagement and commitment across teams
Uncommon Move 2: Integrate Brand and Demand
This isn’t a time to pick sides—it’s a time to orchestrate both to work harder for you.
- What this means for the business: Resilient growth comes from integrating long-term brand equity with proven demand tactics that drive revenue in the near term. CMOs must bridge silos, build shared KPIs and optimize both engines in parallel.
- What this means for the people: Marketing teams often feel pulled in opposite directions. Help them see how their work contributes to a connected system, not just a single, standalone workstream. Our Brand and Demand playbook shows how you can make it happen.
Uncommon Move 3: Invest in Experience—Even While Cutting Costs
The first instinct is often to trim the surface. But the right move is to protect what your customers and employees actually feel.
- What this means for the business: Prioritizing investments in experience lens means protecting the “moments that matter”—the key touchpoints that deliver real value and reinforce key brand equities. More intelligent prioritization builds loyalty without overspending.
- What this means for the people: Experience budget cuts often impact people first. Involve teams in reshaping the most meaningful experiences. Empower teams to simplify and refine, not just scale back.
Uncommon Move 4: Double Down on Employee Engagement
In uncertain times, your people need more than direction—they need care, communication and a reason to believe.
- What this means for the business: Attrition is expensive and damaging in moments of instability. A strong employee valuable proposition, flexible policies and visible leadership help retain talent and maintain momentum.
- What this means for the people: As people navigate volatility in their own way, flexibility, empathy and purpose-aligned leadership help them stay motivated and committed.
Uncommon Move 5: Plan for What-if, Not Just What is
When uncertainty is the norm, scenario planning can be an optimistic, forward-looking growth strategy—not a defensive risk exercise.
- What this means for the business: Smart CMOs are pressure-testing plans against multiple futures, so they can move quickly and pivot nimbly when conditions shift. Scenario planning isn’t about predicting perfectly. It’s about being ready. See our approach for Scenario Planning in Marketing.
- What this means for the people: Your team doesn’t need certainty. They need to know there’s a plan. Exploring a range of scenarios can give people confidence and a sense of control—especially when everything’s in motion, all at once.
Uncommon Move 6: Embrace the Unfamiliar
Creativity often thrives within limits—and uncertainty can open the door to your next great idea.
- What this means for the business: Disruption often creates whitespace—nimble teams can spot it and move first by testing new formats, tools, partnerships and messages.
- What this means for the people: Trying something new can make people feel vulnerable. Normalize experimentation, celebrate smart risk-taking and make it safe to stretch.
Uncommon Move 7: Experiment Small to Win Big
Quiet innovation becomes a superpower and speaks volumes in times of uncertainty.
- What this means for the business: In turbulent times, smart CMOs run small, fast experiments to reduce risk and build momentum. Innovation doesn’t need to be loud if it’s fast and focused.
- What this means for the people: Testing new ideas can energize teams and clarify what works. Small wins start a virtuous circle of forward progress and rising confidence.
FINAL THOUGHTS
Even in the most turbulent times, some companies manage to achieve and sustain growth. Some even manage to unlock uncommon growth. And while growth has always favored the bold, bold doesn’t mean reckless. It means clear thinking over knee-jerk reactions. Zooming out for the big picture. Acting with intention, clarity and confidence, not fear and hesitation. We help businesses and brands do that every day. Talk to us.